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“I want to recognize the staff member that helped my daughters and I get gerbils on Sunday 2/22. I believe her name was Megan (hope I got that right!), and she was so helpful and knowledgeable. She truly loves animals and it was a pleasure to be helped by her. We looked at them for a while before getting them and I witnessed how hard Megan works to look after the smal animals and fish in the store, keeping their needs met until they find the right home. I was impressed by the siamese gerbils, very neat looking. All of the animals and fish there were cute and healthy looking! We were able to find everything we needed to get them started. We are really enjoying our new, and friendly pets!”
“Carefully curated pet supplies and a much better vibe than corporate stores. Lovely pet bakery and a huge variety of chews. We’ll definitely be back!”
“Surprised it took my so long to write this review. The owners are very nice. Nice selection of healthy fish. Clean environment. 10/10. The store inside is small but packed. This place screams quality over quantity”
“The employees took time to talk with me about some issues I was having with my dog and helped me pick out food that he is actually eating. Thank you for the assistance!”
“I love Lake Erie pet food probably more than my dog friend Bruce. When I say, “are you hungry for food?” He runs to his bowl ready to feast on his fresh local kibble made in Cleveland (I think that is the correct way to describe it). The main ingredients are chicken and rice.
I love it because it is delivered to my door on a monthly schedule. It is easy for me to adjust if I want it to arrive the next week or a week earlier.
Incase of an emergency I can always run down to Ohio city and pick up a bag which rarely happens (unless Bruce the dog is visiting my parents and they over feed him).
There is no cardboard to recycle due to the burlap bags the food is delivered in. It can then be given back to them or they will pick it up the next time they drop off food.
The Cleveland area is on a rotation to reduce carbon emissions from cars. How cool is that!
I used to run around to buy large bags of dog food. This is significantly easier.
Also, the dog friend needs less food due to the high quality :-)
Thanks for keeping my life simple and my dog friend feed!”
“Always a great experience! The prices always beat competitors and team members are reliably helpful and kind. This location has great inventory without being overwhelming and had what I needed for my dog, cat, and chinchilla. I haven't used the pet washing station but it seems like it would make bath time a less tedious experience than doing at home. And they partner with a local shelter so you can help out and pay (donate) for some food/supplies for the shelter animal of your choice! Such a great store. Thank you for all you do for pets and pet parents!”
9AM - 9PM
1301-B W Pleasant Valley Rd, Parma
Pet Stores
“Pet Supplies Sarah or Tara (I’m hard of hearing) called me to confirm my order and helped with the issue that I was having. Nothing that Pet Supplies Plus did wrong it was that I misread and she helped me understand the situation and the fact she called me speaks volume. Thank you so much perfect place for your pet needs and help if need be.”
“BEST fish spot to go to! Dave and Adam have always been so helpful! They helped me start and maintain my cichlid tank, even helped me save a fish that was struggling in my tank. I get all my food and accessories there. I wouldn't get cichlids anywhere else! They know everything about cichlids and other fish. Highly recommend if you're serious about starting or adding to your tank!”
“Just visited Style Mutt for the first time. Definitely have made a repeat customer out of me! Brought in my kitten for a nail trim. The team was welcoming, kind, professional and extremely reasonable prices. Highly recommend to anyone in the area that is looking for an excellent groomer!”
“Don't sleep on this local gem! The owner and resident pugs are great. So kind and always helpful finding whatever I need. They have a really cute collection of dog apparel. My Regis just won first place in a costume contest thanks to Pet-Tique!”
“I wish I had found this place years ago. Sure beats driving out to the woods to get bulk seed and supplies. Very reasonable prices and extremely pleasant to deal with.”
“Wonderful people who really take good care of their cats. Jairus is great! He answered all the questions I had.
I love the cat that I got! she is beautiful and started playing with me as soon as we got home!”
“This is my favorite location to go to, all of the employees are always so kind, friendly and welcoming. David B always goes above and beyond for me and other customers. He goes out of his way to contact me when my frequent purchases are in stock and always finds a way to make everyone’s experiences the best.”
“Friendly and helpful staff. Stephanie at the grooming department took really good care of my dog Bella. Stephanie is very friendly and welcoming. Well recommended.”
“My North Olmsted store staff are always helpful and friendly. Just want to say thanks to Al who really helped me today. He is very friendly and professional. Spent a lot of time helping me find a few things and was very patient to answer my questions. He is a great asset. Well done, Al!”
“Your staff is always so helpful, I just wish you had cheap, but good litter. We rescued 2 cats 6 & 1 yr old in October. They were abused which was obvious & it was a woman cuz they are taking too long to trust me?”
“Great pet store.. went on Monday and the nice employee asked for my number and I was not in the system and she asked to add me to be a member.. nobody else has asked before on multiple times.. I appreciate her . I don't know her name but she is a young blonde woman who actually took care of me quickly and was helpful.. I appreciate that.. most places don't care anymore
Thx”
“This shelter does everything it can to make sure animals go home to loving families. We just adopted our second cat from this shelter and have nothing but good things to say about the people who work here. They were all busy taking care of the animals and you could tell they really care about every one of them.”
“The Petco in Southland, Middleburg Heights is the ONLY PetCo I go to! Everyone there is always so helpful and friendly and they're always stocked with my little guy's favorite treats.”
“This is a large store that is well stocked. It has a large fish department, a dog hotel, pet groomers, and has cats to adopt. There is a very large cat food section. You can buy hamsters, mice, and reptiles. There are a lot of dog toys and a large dog section for food and other necessities. There is plenty of parking in the mall parking lot. This is a very spacious store and the staff is friendly and helpful.”
“What marvelous experience I had as I walked into Petland in Parma. A friendly welcome and ready to show you all the fur babies that are available. I was able to meet Laura; she is the Manager at this location. Charming, friendly and attentive as I expressed my interest in 2 Shih-tzus. I have them for more than 20yrs. Yes, Rockyjoe lasted in my care for that long. I am searching for siblings. She asked all the right question and the awesome responses to my question. We made arrangements to keep in touch since I have plenty of time in the pursuit of my doggies. Wonderful just wonderful!! I met Aubry, I can see she is a busy bee, super attentive to the door greeting customers and overall enjoying what she is doing. Is hard to find young ladies that actually work and doing a great job. All in this location need to acknowledge for their contributions to Petland. Outside on the wall is the name, Petland, however WITHOUT the employees that are there giving face and uplifting the company by their FABULOUS performance WOULD be nothing without them. Just a name on the wall.
How I got to Petland began with a call. Selena was my first contact. She listened attentively as I told her my story. I heard in her tone and voice, how empathetic she was at that time. She is like the walking computer of the place. Her knowledge and passion for was she does was noted. I thought she was a manager. Well, with the wonderful interaction I had with her, left me so at peace and motivated that this group of young ladies and assisting me in finding my fur babies. I see Selena progressing up the ladder to greater things. Aubry also even though I did not have that much of interaction. If you are searching for a 4-legged companion, THIS is the place to GO!!!!! I am so happy and excited to do my business with PETLAND PARMA!!!!”
9AM - 9PM
6870 Ridge Rd, Parma
Pet Stores
“Absolutely LOVE this Petsmart. We shop here for our 2 cats and 2 dogs. We also have participated in their puppy training course. Jen is an incredible trainer and we absolutely can’t wait to come back for another class. Everyone who works here is so kind and helpful. Appreciate you all so much!”
“my wife and I are getting a Burmese mountain dog puppy and to be frank we had absolutely no clue on where to start AT ALL! looking around I found an employee which was the stores pet trainer named Ty. I asked her for help because we knew nothing about puppies and where to begin and let me just say she was EXCELLENT like above excellent with helping us from food to shampoo to toys and everything else. every question I had every statement I made she had a response and an answer to even an explanation behind her answer. She was truly a blessing to my wife and I and to be honest needs a raise for sure! We will be shopping at this Petco every time we need things simply and ONLY to see Ty because she was that great of an employee and that great of a person. WE really appreciate her and I just can't say it enough how helpful and honest she was with us. Thank you Ty!!!”
“Victor was very helpful today. With my bearded dragon lighting. He told us which ones would work best for our set up. And the Acadia 50 watt really did the trick!! He loved the crickets as well. Cya soon!”
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“I love coming here. The staff is super knowledgeable on all of their animals and other creatures. They take care off the live things they sell. They helped us set up our new fish tank and change our existing one, answering all our questions and giving us advice”