“I have to share this…. Ben at Mason O’Reilly’s has gone out of his way to help me. I have a vehicle at Bob Sumerel Tires that the battery failed, it is still under warranty however I’m out of town and could not make the exchange. Ben offered (even though he was short handed) to take the battery to Bob Sumerel and replace it for me. I am humbled by his intent. It shows that customer service still exists, specially with Ben at the Mason store. I just want all who see this to know it. Thank you Ben.”
7:30AM - 9PM
3923 US-22, Loveland
Battery Stores
“I have been to this branch two weeks in a row and I have been served perfectly. The young associate provided the best possible care customer services on both occasions. He always searched and found the solution to what I was looking for (V-Belts) congratulations,”
7:30AM - 10PM
25 Hiawatha Trail, Springboro
Battery Stores
“The people at this store are very helpful! They don’t try to sell you stuff you don’t need! They also use common sense on looking up parts unlike every other parts store! My 9 year old daughter was singing the O’Reiley’s song with Robert! Robert is great at customer service and made our experience great!”
“Great customer service. Provided constant communication and updates throughout all service tickets. Techs are knowledgeable and were determined to troubleshoot and solve multiple issues we had with a lift truck.”
“Better than average customer service. They ordered parts for me at 8:00 a.m. and had them there by 10:00 a.m. and called me to let me know they were there. They also make hydraulic hoses and are open late.”