O'Reilly Auto Parts store #1811 in Mason, Ohio, located at 1226 Reading Road, is highly praised for its helpful and friendly staff. Customers appreciate the willingness of employees like Ronnie, Conner, Ion, and the store manager, Donnie, who go above and beyond to assist with projects, whether it’s purchasing and installing headlights or finding the right parts. The staff are described as professional, gracious, and dedicated to customer service, making sure customers get what they need quickly and efficiently. The store offers a variety of parts, tools, and accessories, along with free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums and have a free Loaner Tool program for those who need special tools. Customers also mention the convenience of online ordering, with store staff helping to correct mistakes and save time. Overall, the store’s strong customer focus, helpful staff, and quality service make it a trusted location for auto parts needs.
Even got great close outs. Wiper blades under $6 pre-tax
April 2025
Very helpful, on phone, and in store, very friendly and put my windshield wiper on in 2 seconds. So sorry I forgot the associates name
March 2025
Went into my local OReilly auto parts store today. My counter person knew what I needed and had it in stock. And he reminded me to pick up brake grease and brake clean . To keep me from making multiple trips back to the store and save me time.
