Sharefax Credit Union Inc. is highly recommended for its friendly and helpful staff. Customers praise employees like Amberli Cook, who is described as knowledgeable, caring, and going above and beyond to assist with auto loans, account setup, and other services. The staff are recognized for their professionalism and willingness to help with various needs, including mortgage irregularities and notary services. Members appreciate the prompt and attentive service from employees such as Prtima and Susanne Tulloss, who resolve issues efficiently and with care. Overall, Sharefax offers a positive experience with supportive staff who work hard to meet members' needs and provide excellent customer service.
Member Services Representative - Prtima Patel was SO helpful taking care of both of our kids, their accounts, and connecting them to online banking. So grateful that we got to work with her today! Incredible customer service and care... Thanks so much!
May 2026
Prtima Patel at the Mason location was very helpful/informative with me opening a second account. When I have visited this location she has most of time waited on me & was great!
May 2026
Brenda did an amazing job as usual. We had a lot of tasks to complete that day and Brenda was able to confidently tackle all of the items on our list. She is always very professional, but friendly too. Thank you for all your help! We know we can always count on you!
