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“TAYLOR is absolutely AWESOME!!!??My husband and I went in the store to make a VERY complicated series of Amazon returns, in seven different large boxes. I was SO stressed out… I thought the staff would be angry and that it would take an hour to figure everything out with the dozen emails of return codes. However, TAYLOR was a rock star!!!?⭐️
He was SO friendly, patient, helpful, and professional!!! Again, THANK YOU TAYLOR!??”
“Excellent service! The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, handled my shipment quickly, and made everything simple and stress-free. The store was clean, organized, and efficient. I truly appreciate the outstanding customer service and will definitely return for my future shipping and printing needs. Highly recommended!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“Aero's staff is professional, knowledgeable, and prompt when it comes to solving problems. I work with many shippers and their communication is top-tier. Highly recommend”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I recommend this location for print & marketing services! Ian and Brian are very helpful and kind. A special thank you to them for high quality customer service.”
“Travis is an associate who goes out of his way to help every time i come in he is patient and assists Fully above and beyond what im sure he has tooGreat asset to Fed ex”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“For me personally, I get very confused and overwhelmed by shipping standards and the overall process to be able to ship something. I initially called my local UPS to print off labels, to which Bri, their lovely Manager, informed me that they could not only print off my labels, but that they could also take my packages for USPS, saving me so much extra time and stress. Not only was Bri knowledgeable, but she was very timely while showing genuine compassion about my circumstances and showing true hospitality.”
“I would like to recognize Martin for his outstanding customer service. He is always friendly, helpful, and welcoming. He goes above and beyond to assist customers and is constantly making sure everyone is taken care of. His positive attitude, professionalism, and dedication make every visit a great experience. Thank you, Martin, for all your hard work!”
8 AM - 9 PM
9550 S Mason Montgomery Rd, Mason
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“In my career, I've often been tasked with selecting the right carrier to use to get our products delivered to the customer, safely, and on time. In my experiences, Express has gone above and beyond to make that happen consistently, project after project. Mike and his team feel more like partners, and an extension of our team, rather than just another vendor we call on.”