“Super friendly and helpful staff! Had an Amazon return that required a printed label and they made it easy by having me email the label to them and then they printed it off and took care of the rest! Made making an online return fast and easy ?”
“Excellent service! The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, handled my shipment quickly, and made everything simple and stress-free. The store was clean, organized, and efficient. I truly appreciate the outstanding customer service and will definitely return for my future shipping and printing needs. Highly recommended!”
“This is my go to for large format printing! The price and print quality are superb! The staff are always so cheerful, professional and helpful. As a small non profit, having this store as a valuable resource is a necessity. As a community member, having these types of employees is vital!! Thank you for all you do!! Well on Wheels Library”
“Aero's staff is professional, knowledgeable, and prompt when it comes to solving problems. I work with many shippers and their communication is top-tier. Highly recommend”
“In my career, I've often been tasked with selecting the right carrier to use to get our products delivered to the customer, safely, and on time. In my experiences, Express has gone above and beyond to make that happen consistently, project after project. Mike and his team feel more like partners, and an extension of our team, rather than just another vendor we call on.”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I recommend this location for print & marketing services! Ian and Brian are very helpful and kind. A special thank you to them for high quality customer service.”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“Today I sent a package, and the employee was very polite, attentive, and helpful with all my questions. I really appreciated the service — everything was fast and smooth. Thank you!”
“TAYLOR is absolutely AWESOME!!!??My husband and I went in the store to make a VERY complicated series of Amazon returns, in seven different large boxes. I was SO stressed out… I thought the staff would be angry and that it would take an hour to figure everything out with the dozen emails of return codes. However, TAYLOR was a rock star!!!?⭐️
He was SO friendly, patient, helpful, and professional!!! Again, THANK YOU TAYLOR!??”
9 AM - 9 PM
9550 S Mason Montgomery Rd, Mason
Shipping Centers
10AM - 6PM
8463 Mason Montgomery Rd, Mason
Shipping Centers
“I would like to recognize Martin for his outstanding customer service. He is always friendly, helpful, and welcoming. He goes above and beyond to assist customers and is constantly making sure everyone is taken care of. His positive attitude, professionalism, and dedication make every visit a great experience. Thank you, Martin, for all your hard work!”
“Very friendly and patient when Technical difficulties forced us to enter the shipment details many times before transmitting. Appreciate the friendliness of the staff”
“Bobby is so nice, helpful and quick!!! Never makes me feel bad for having so many returns either! I pass two closer UPS locations just because I like this one more! Thanks, Bobby! You’re the best!!!!”
“Easy to work with broker. Their rates are higher than average. Payment on time. Never had any issues with them.
Any time I work Anthony McGary it's a stress free experience.”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”