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“Cynthia the store manager and every employee that assisted me were amazing. I had an older bear that my girlfriends mom had given her that had stopped working. The staff went above and beyond to help get her moms voice back on the bear and even cleaned, combed and restuffed the bear without me even asking. A truly heartfelt experience. I would recommend this store to anyone.Thank you all”
“Great selection of various Magic and Pokémon with a depth of options for Warhammer.Very knowledgeable and patient with various topics. Very welcoming to new players and willing to educate and also share resources to learn more.Will be coming back ASAP!!”
“One of the girls were looking for a new book. Figured we would try to keep our money local instead of amazon. This place is great and she found what she wanted. We will be back to this place for more books. The staff was very helpful and the place was clean and inviting.”
“Excellent store to have a bit of fun with friends. We had no idea where to go, all the normal options felt boring so we decided to try this place out and it was a hit. There is a shelf with board games and you can pick whatever you like to sit down at their tables and play, all for free! Highly recommend and I will be coming back”
“Very cool store! Lots of variety for the kiddos. There's toys, puzzles, Legos and stuff for crafts and art. The staff is very friendly and helpful. Just a fun place to walk around and get ideas for gifts.”
“Cool store that outperformed expectations. Found rare Star Wars Figures and a Tendril my buddy had been hunting for. The girl who was working was robotic to say the least, but nice. Asked for and received a 15% discount”
“Best bookstore ever (that I've been to lol). I love not only the selection of all kinds of books but they also are a fun place to get people unique gifts for birthdays or holidays if gifts is your love language. The employees were also very kind and helpful.”
“This is the place where I buy toys for my grand nieces and nephews that will help them learn and grow! The quality and selection here is outstanding and there is no need to go online for poor quality toys that are destined for the landfill. These toys are from the USA, Europe and other quality makers and are carefully chosen by the thoughtful owner who is a mother and a former educator. You will find a wide selection of safe, educational, and fun toys for children of all ages! Speak with the owner or one of her helpful staff who can help you find the perfect toy. DTE now offers low cost shipping so that takes the burden off me. :)”
“The sales associate working made sure to greet me.on the way in, although I didn't find a puzzle or game that struck my fancy, he made sure I knew about the sale.”
“It is so nice, especially nowadays, to have great help, great attitudes, and great people working in service.I wish every place dished out as great of experiences as here.Thank you for restoring my faith in humanity.”
“Lots of neat licensed toys for videogames, films and TV shows. Decently large collection of records as well. Prices are fairly high, but pretty standard for a mall.”
“Great place that's reasonable price wise, to get house essentials!! Don't for get Veterans that Tuesday is our day to get an additional 15% off at the cash register!!”
“I went in to shop for my god daughter and Kierstyne was a amazing help!! She made sure i found what i needed and went above and beyond for me. The store was clean and stocked in what i was looking for. 100000/10 will go and shop again :)”
“Review edit as of 9/19:I spoke with the district manager and had a wonderful conversation. He apologized, understood, and did everything he could to make it right. Excellent customer service.I went into the store to get my items today that had been processed and spoke with the store manager, Tori. She also apologized and said if I ever had trouble again to please have someone get her and bring it to her attention.Owning up to issues and handling them is what a customer is looking for. Thank you both for remedying the situation.I’ve been coming here for years, and just in the past year it’s gone downhill terribly.I called ahead and asked if they were taking items, loaded everything up and drove over, just for them to tell me they’re not taking anything and too full. Frustrating to say the least.Then I finally found a time they would take my items. Sold a decent amount of things, but realized a part of a costume was in my “passing” items. I asked where the rest of the costume was since it wasn’t in either of my bins (buying or passing). The girl in charge said my bag was likely overflowing and it’s not their problem. I have been selling here for 5 years, I know not to make them too full. So my costume is likely floating around in someone else’s bag and I didn’t get paid for it, or receive it back. She was rude, didn’t offer a solution, or even attempt to fix it. If you want to sell clothes here, just drive a little further and go to the Sawmill location. Their customer experience is much better.”
“My 2 girls had an amazing experience getting their ears pierced here. The place is very clean and organized. Much nicer than when I remember it as a child. There was only one woman working the entire store and doing piercings and boy was she busy, but she ran that place like a well-oiled machine. She was also doing it with a smile and a positive attitude.”
“I just recently started shopping here as I am a new(ish) mom to a 1 income household. The staff is always helpful and friendly and love seeing my little one! I always find cute clothes that are new or barely worn for a great price! They always have a vast selection of toys and books as well. I like how this location has their toys accessible to my little one so I can see what she gravitates towards and end up purchasing (some locations have toys up on shelves so that children can't play with them)All OUAC locations offer bags for purchase or you can bring your own bag in.For sellers - this location ask that you call ahead before trying to bring items to sell and are allowing 1 bin/box of items to be dropped off at a time with a few days turn around.”
“The staff is always helpful and friendly! I always find cute clothes that are new or barely worn for a great price! They always have a vast selection of toys and books as well.All OUAC locations offer bags for purchase or you can bring your own bag in.For sellers - this location is only allowing 1 bin/box of items to be dropped off at a time with a few days turn around.”
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“This store is wonderful. They have a wide variety of sets and peices. I took my child here, and he loved it. This is a great alternative to the big box Lego store because of prices and available pieces. For anyone who is looking for specific pieces or collectibles, I suggest you stop by.”