This U-Haul Neighborhood Dealer is noted for its convenient physical location, serving the Polaris and Westerville communities. Reviews consistently highlight excellent customer service, describing it as top notch, extremely nice, very kind, friendly, and very helpful. The availability of trucks is great, including brand new vans. The setup is described as very cute, like being in the country. Some note the parking lot is small and can be tough on weekends, and there is no mobile pickup—keys are dropped in a lockbox. Many customers express a long-term loyalty, having used this location for nearly two decades, and plan to return.
