U-Haul Moving & Storage of Worthington offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane. Customers have had mixed experiences with the staff at this location. Some have praised the friendly and helpful service, particularly from the staff member who assisted with their truck rental. However, others have reported issues with the customer service, with some staff members appearing disinterested or even using inappropriate language. The facility itself has also received mixed reviews. While the move-out process was described as quick and friendly, some customers have noted issues with the cleanliness and maintenance of the trucks and storage units. One customer reported finding ashes in the truck's console and the unit they rented having ceiling installation issues. Overall, U-Haul Moving & Storage of Worthington seems to provide a range of useful moving and storage services, but the quality of the customer experience can vary. Customers are encouraged to consider their specific needs and expectations when choosing this location for their moving and storage needs.
leaving this just for the customer service but kaelin was so helpful and sweet!! she helped us so much to sort everything that we needed out even though we were underprepared, give her a raise!!!
April 2026
Helpful staff, made it a simple transition into the area
March 2026
Great customer service by Roman. Thank you for being so helpful......
