Lima Auto Mall is known for its great customer service and pleasant buying experience. Many reviews highlight the friendly and helpful staff, especially in the showroom and sales departments, who work hard to find the right vehicle and pricing for customers. The selection of used cars is appreciated, and the Parts Department offers a variety of OEM parts. Customers have praised the service department for being responsive and skilled, making it their preferred choice for vehicle maintenance. However, there was a concern raised about cleanliness and professionalism in the service area. Overall, Lima Auto Mall impresses with its dedication to customer satisfaction and a no-hassle buying experience, making it a go-to destination for many.
Great service, very helpful and personable! Thanks Eriq!!
August 2025
Service Dept and Techs serviced my vehicles complete recomended fuel system cleaning. Also checked and Repaired the Ac issuse of not blowing very cold air. Now I get alot better gas mileage and Ac working like new.
August 2024
Great showroom staff, the service group are very pleasant to work with. Bought a used car here. Pleasant, no hassle buying experience. The Parts Department offers many OEM parts. Met with the body shop crew, and they were friendly.
