Superior Credit Union in Lima, Ohio, is known for its friendly and helpful service. Customers appreciate the knowledgeable staff, including Sonya, Amy, Jarrica, Caitlin, and Ashley Thomas, who consistently provide excellent assistance. The staff is quick to help with various banking needs, whether fixing checking accounts or addressing business matters. Many reviews highlight the professionalism and care shown by employees, with Ashley Thomas receiving special praise for resolving issues efficiently and going above and beyond. Customers find the branch convenient and reliable, often mentioning the smooth and positive experiences they have when visiting. Overall, Superior Credit Union is valued for its dedicated team that takes the time to understand and support each member's financial needs, making it a trusted choice for banking services in the community.
Sonya did a great job helping me and my wife today! She was extremely knowledgeable, friendly, and focused.
May 2026
Sonya was so very helpful today setting up an account for my daughter to start her new journey!!
May 2026
As an organization, sCU excels at customer service. I can’t say enough about how helpful, polite, and patient Sonya in the Shawnee Branch is. Thanks for all the help and great service Somya!