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“I just want to say Ashley Thomas has been amazing and is an employee worth hanging onto! After a long week of going back and forth between companies to solve an issue and getting the run around, we walked into the Superior Shawnee branch and she immediately began to makes calls and handle our issues. She was professional and punctual. I do not believe we would have gotten this far without her as she did in 6 hours what took other companies over a week! As I said. She is an employee worth hanging onto and takes her job seriously. She handled us with the upmost care. She is a gem! We look forward to doing business with Superior in the future!”
“Staff if friendly and polite. They get to know their customers. Very helpful if an unexpected charge occurs to the account. Although the one dilemma and I to have with Gitst Federal is their website for online banking. Don't get me wrong their mobile app is nice and informative, but when you go to their website to balance your checkbook not to par. They did an upgrade to their banking pages I believe they've gotten difficult to maneuver through. Before you could see your pending charges of each merchant/autopay etc. Since the changes you have to follow a 3-step process to see which charge is pending. Bottom line: their upgrade is worse than it was. Didn't need upgrading.”
“The women are great to work with! They are very friendly every time I go to the bank. I also like how personal they are, they know me and my family by name and they care about us.”
“State Bank recently brought their "give back" food truck to our fall festival, and handed out complimentary donuts and cider to our 200 attendees, for two hours IN THE POURING RAIN. Now THAT is a partnership that we cherish and that completely supports their community. WE APPRECIATE YOU!”
9AM - 12PM
2600 Allentown Rd, Lima
Banks
“Great service in side or out and always willing to take care of your banking in a friendly and professional manner. Great cheking, savings and a lot of other options. Give them a try or call and talk to them. I use First federal bank on Allentown road.”
“I’ve been banking with this Chase branch for a little over a year and it has been the greatest banking experience I have ever received. They treat each account holder like they are a VIP and have exceeded all banking expectations. Every employee is so kind and helpful to my family. They have helped us in so many ways that I cannot even write them all out. Thank you for treating us so well and providing not only a great experience, but also the tools to grow our account and be successful! 5 stars does not do this branch justice!”
“My Husband and I want to Thank Phillis Cowan at Superior Credit Union, Elida Rd Branch for her help recently. As always the service is very good. I have been a member since the early 90's. Thanks for great Service!”
“We got our new mortgage through TopMark after our old bank said it wasnt possible. Transaction went super smooth. Ana was very helpful and answered all of our questions. We switched all of our checking and savings over to TopMark and couldnt be happier. Everyone there is so nice and very helpful”
9AM - 12PM
3211 Elida Rd, Lima
Banks
“Great bank, employees always friendly. Tori the manager has always helped me with my account settings. Renee and Kaycee typically work counter and are very funny. Highly suggest this bank here inside Walmart.”
9AM - 2PM
1799 Harding Hwy, Lima
Banks
“5 stars for the people . 0 stars for the drive thru/parking lot layout. Kinda landlocked location. You can't access the ATM from the main lot and it's entirely a different street/alley getting back there.Maybe easier in a smaller vehicle but with a full sized pickup I have to fold in my mirrors.I usually go inside anyway . The ladies inside are charming witty and always smiling.”
9AM - 12PM
850 Shawnee Rd, Lima
Banks
“Great place! Great people! Always have a notary available when I've needed one, or financial advisor for any advice I may need. Thanks for the great banking experience!”
9AM - 12PM
631 W Market St, Lima
Banks
“Both of my visit here while in town were great! The staff greeted me when I entered and were quick to offer assistance. Everyone was helpful and perky. I loved it!”
9AM - 2PM
750 N Cable Rd, Lima
Banks
“I recently had a problem where my check was being held. After several times calling the customer service number and getting disconnected, no one was able to get the situation fixed. I went into this chase and spoke with Cassie and another wonderful lady up front regarding the issue. Cassie was so helpful and sweet, she explained everything to me and even called the customer service line and got it fixed for me!! She could've given me a phone number and sent me on my way. I really felt she went out of her way to help me and even with the frustrating situation with my check, I still give this chase 5+ stars just because of her kindness. Thanks again Cassie!!”
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“I needed a new roof, and went to my credit union, Lima Superior at the Kibby Street address. I worked with Adam. He was friendly, very knowledgeable, and walked me through everything, making sure that I understood it all. He was wonderful in this entire process! I can highly recommend Adam and Lima Superior Credit Union for all your financial needs. I feel that my credit union treats me like family.”