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“Love the clothes, but they cost too much! I saw a dress I loved, but it was $200. I refuse to pay that much. They have a large selection of shoes that are reasonable when they go on sale.”
“Always a pleasant experience. On this particular trip it seems that all the shelves have been freshly stocked for the spring season. I had to force myself to leave. The personal care section is an excellent section to put together a gift bag! The HomeGoods section is addictive and full to overflowing with amazing ways to decorate and cook etc etc. Their pet section is amazing too”
9:30AM - 9:30PM
1516 Golden Gate Blvd, Mayfield Heights
Department Stores
“I visited this store 3/4/26 around 4pm. I was shopping for some pajamas for my great nieces to put in their Easter baskets. The store had a great selection to choose from especially in the sizes I was looking for 2T and 4/5T. I also found some black slacks and a beautiful blouse for myself. I guess I was in the store an hour and most shelves were well stocked, even housewares/towels and hanging garments. There was a short wait in the line to check out but I think that was because a couple cashiers were dealing with returns and a price look up.”
9:30AM - 9:30PM
7335 Mentor Ave, Mentor
Department Stores
“This Marshall's store in particular has top notch customer service :) I had a rather unfortunate incident occur (no fault of my own or the stores) and after explaining my situation to Miss Deborah R and Gerard, I was shown kindness and understanding, which I very much appreciated. In addition, they were able to provide me with a solution that immediately resolved the issue. I'm so glad that there are still nice and kind people in the world and this store definitely has two really great people in their employ. Thank you again Deborah and Gerard!”
“Store was clean and organized. My only complaint would be that they should have mobility scooters in the store for customers with mobility issues. Currently there is no way for a person who has trouble walking to comfortably shop, which makes us leave.”
“Another successful trip to Dillard’s - Mentor OH location. All praise and appreciation goes out to Phyllis for not only helping me and my friend John out test a lot of fragrance’s. She’s always a bundle of joy to be around. Not only goes above and beyond to make sure the customer’s walk out happy and appreciate, but is a very good person at heart. Me and my friend live in Erie, and we take the hour and 20 minute drive just to see her and get her help. Thank you again Phyllis! We love you!”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Department Stores
“Man!!! When i tell you the line was unbelievable, that's what i mean! I'm like I'm going to be in here forever! They got me in and out! Great speed, great service.”
“They are working on coming back. You can tell they have significantly reduced the number of items they carry in inventory, even in the holiday decor area, Big Lots used to carry so much more decor for Halloween and Christmas.
They still carry staples like shampoo, conditioner and body wash at great prices and they carry a lot more clothing than the old Big Lots used to carry.
I am hoping that the longer they are open the more their inventory will grow.”
9:30AM - 9:30PM
35101 Euclid Ave, Willoughby
Department Stores
“TJ Maxx always has something I want or need. The products change frequently, which makes it kind of fun to visit often to see what new things are there. I have bought many gifts, clothing, kitchen items, decorations, and dog toys here. I enjoy taking my time browsing around the store.”
“I really love shopping at Value World Thrift Stores. They have quality items in every department. I have visited all 3 of the ones in my area and they are all wonderful❣️”
9:30AM - 9:30PM
4033 Richmond Rd, Warrensville Heights
Department Stores
“Last week was my first visit to this store. I must say, it will not be my last! The store has so many wonderful items for my home and small business. The store was very well organized, neat, and clean. The clearance area was also neat; no items thrown around on the floor or merchandise piled up. I originally went to purchase a comforter. They had a nice array to choose from as well as different price points. I wanted a gray comforter. I found a couple that offered the sheet set too. After looking, I found one on the clearance shelve. It was perfect and the price was perfect too! Check out was a breeze. The cashier was nice. I highly recommend HomeGoods... I'm going back next week!”
“Great inventory, sales, clearance and high quality choices! Classically designed department store that has it all- clothing, shoes, lingerie, makeup, handbags, suitcases, beds, linens, home ware and so much more for all ages.”
“I had been looking for a specific pair of shoes that was on the website for several weeks and could not find them at my local Citi Trends at all. When I asked the staff at the same place, they could not provide any information whatsoever. I even called all 8 or 9 stores within my area and asked the staff if they had them, and they said they did not. So I emailed corporate asking about them, and the VP of Store Operations emailed me personally to let me know that she was emailing the appropriate people to find out; she got back to me in two days and told me that there had been shipments to THIS store in North Randall and the one in Akron within the past few days. When I went to N.Randall, they not only had them, but were MORE than helpful by telling me that they got regular shipments of the item, plus it's other colors, and were extremely friendly and helpful, which I do not find to be the case at other locations. This particular store is awesome, the staff know what they're doing and talking about, and they maintain an excellent regularly updated selection of stuff I actually like, including things I didn't know I wanted (or existed) until I got there. Great experience, and my personal favorite location.”
“Great bargains are happening now, especially back to school items. Sales clerks were very friendly, helpful, and professional.
Thank you,
GODSCVRGYRL”
“They have a multitude of awesome clothing for discounted brand names
Staff is educated on what they were doing and It was very easy to find everything I was looking for to the staff directing me right where it was when I asked awesome this place makes me happy every time I go there !
???”
9:30AM - 9:30PM
7845 Mentor Ave, Mentor
Department Stores
“The new store is nice but it was evident it’s catered towards the women shoppers. In a brand new store, I would expect more than one changing room for men. It’s not very men shopping friendly when you have to stand in line for 20 min to try on one pair of pants. Hopefully this store will look into making this right.”
9:30AM - 9:30PM
4045 Richmond Rd, Warrensville Heights
Department Stores
“I am writing to express my profound gratitude for the truly exceptional service I received from Ms. Belina during my December 19, 2025, purchase. She consistently went above and beyond what was expected, demonstrating a level of dedication and professionalism that is increasingly rare to find.
From the moment I began my interaction, Ms. Belina exhibited an unparalleled commitment to ensuring my complete satisfaction. Her proactive approach, comprehensive knowledge, and genuine willingness to assist transformed what could have been a standard transaction into an incredibly positive and memorable experience. She not only met my needs but anticipated them, offering insightful guidance and tailored solutions that made the entire process seamless and reassuring.
Her service harkens back to an era when customer care was paramount – a benchmark of excellence that feels reminiscent of the high standards we associated with top-tier service in the early 2000s. It’s clear that she genuinely values her customers and takes immense pride in her work, setting a gold standard that few achieve today.
Ms. Belina is an invaluable asset, and her outstanding performance deserves significant recognition. She has certainly set a new benchmark for customer service in my experience.”
“Store wasteland
I went for nfl sweatshirts bc I heard they were marked down, we're fairly priced 12.59 for nfl sweatshirt..... one thing I was surprised is they don't carry is luggage.
Still not going to give them a negative mark.
Every employee that I asked a question was more than happy to help me find what I was looking for”
“Everything was very good. A bit pricey but definitely got a very good meal. Also service from hostess to wait staff was pleasant, efficient and accommodating. Look forward to eating there again .. hopefully soon.”
“I was able to find what I was looking for and the price point was excellent (I am extremely thrifty when it comes to specific items). Just wish I could have found more of what I purchased.”
9:30AM - 9:30PM
27049 Chagrin Blvd, Woodmere
Department Stores
“Huge TJM. Found just what I was looking for in clothing. All other departments were larger than the ones here in Akron. If you need a big TJM haul, make the drive here. Staff was extra friendly too.”
“Five Below rules. It's so eclectic, like a Dollar store with a facelift.
Certain categories of product it really excels at. Toys, blind boxes, action figures; candy, snacks, drinks; cheap makeup, jewelry, t-shirts.
Like you're not gonna get high quality all the time. But if you need something silly or for a specific purpose but don't want to spend a lot, you cannot do better than here.
Especially around the Holidays. There is no better place to search for whimsical stocking stuffers.”
“I love love love Macy's don't ask where I'm going to wear my boots at I don't know I had to have them and the other pair of shoes. Yes I'm a shoeaholic.”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“Great cologne section big fan of the Tom Ford fragrances I have a whole shelf at home the people at Saks make you feel welcome and they also offer free samples in the fragrance department. Plus their designer shoes are pretty nice. Although the prices are pretty high lol.”
“The cashier said he had to ask if I had a Target credit card or the app. I told him that I am from out of town and just wanted to purchase my items. He mildly became agitated and exclaimed that he has to ask. This was frustrating.”
“It's not the same Burlington I remember 15 years ago but if you take your time and look you will find some gems. It's definitely a discount store but you can find some good stuff there. They have a person to welcome you as well so I see the effort. ? It's clean and mostly neat. Shoo there for house stuff. You won't be disappointed!”
“I had a return and Ms. Yoli helped me and was very professional and kind. She made my experience very enjoyable and positive. I'll continue shopping at this Target.”
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“Lisa and staff were very understanding of my shoe/feet issue..was able to find a good pair of waterproof Brooks sneakers that are in dress code for my work. Have good selection of all types of Mens and Womens shoes.”