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Open 24 hours
24665 Cedar Rd, Lyndhurst
Hotels
Open 24 hours
1901 Ford Dr, Cleveland
Hotels
“Staff were fantastic. The bed was very comfortable and the room was very clean.
Nearby activities: Enjoyed a long day at the Rock and Roll Hall of Fame.”
Open 24 hours
9801 Carnegie Ave, Cleveland
Hotels
“Easy check in, I was upgraded to a junior suite, very pleasant greeting at the reception. My suite was impeccable, the bed and pillows were very comfortable. The Intercontinental Cleveland Clinic’s location is perfect as it’s attached to the clinic. Food at the Table 45 Restaurant is very good. Hotel’s staff are very friendly and professional. Overall, a great experience.
Rooms: My junior suite was spacious with a walk in shower and bath tub.
Nearby activities: Perfect location for business at Cleveland Clinic.
Safety: Very safe
Walkability: There is no need for car as it is attached to Cleveland Clinic facilities.
Food and drinks: Breakfast buffet is very good at North Side Cafe. The dinner menu is excellent at Table 45 Restaurant located on the ground floor.
Noteworthy details: Pleasant and professional staff.”
“Adriana is typically there during my late check ins she's always thorough and helpful the team there in general is great. Cocktail hour is relaxing it's a great atmosphere overall.”
“We celebrated our daughter and new son-in-law's wedding at The Club at Hillbrook this past weekend and are still basking in the glow. Hillbrook is the most gorgeous venue that we could ever have imagined with its Old World charm, terraces, rolling lawns and the impossibly beautiful teahouse garden where the marriage took place. We had cocktails on the lawn, dinner by candlelight on the terrace, and danced until midnight in the pavilion -- each area perfect in its own way. The wedding party spent the night in the suites upstairs -- and the bedrooms were also quite lovely. Gina Carlson was wonderful to work with. The staff was excellent -- and the food was delicious. Highest praise for Hillbrook!”
“The staff and others that come here to support the patients is incredible. they have a lot of activities for the people that stay here and they are so generous. I honestly don't know what I would have done without them.”
“This is one of those special hotels that is awesome because of the people that work there. Every interaction I had, from checking in, to breakfast, to checking out, the people were warm and friendly. It was a little farther away from why I travel to NE Ohio, but I would go back again in a heartbeat because of the people. Kudos to management for instilling such a positive and warm culture.”
Open 24 hours
6103 Landerhaven Dr, Mayfield Heights
Hotels
“Room 133 could use some minor repairs. Otherwise clean comfortable and relatively quiet. Nice big breakfast available if you want it. The gym appeared to be well equipped and the pool/entertainment areas were neat and tidy.”
“They were understaffed at the front desk. The front desk person was dealing with a phone call and the other person who tried to come help didn't have a computer that worked so I had to wait for 10 minutes while the front desk person changed credit cards on two reservations where a parent was obviously paying for their children's stay and wanted to lock down what the card on file could purchase.”
Open 24 hours
3581 Park E Dr, Beachwood
Hotels
“Rooms are fine except for the bathroom door. It's a sliding glass panel that is extremely noisy and doesn't close fully. This means I wake everyone up, and they hear everything I do in the bathroom. Please put real doors up, and we'll come back!”
“NO bugs. Clean linen, water was COLD AS HELL and when it did heat up it was lukewarm at best, this is not for longterm stay, you will be comfortable if it's only a night or two or a single person, does have a microwave and fridge, very limited channels was unable to hookup firestick, does have wi-fi, bathroom is standing room only very small and hard to move around, located across from multiple restaurants and shopping center”
Open 24 hours
35000 Curtis Blvd, Eastlake
Hotels
“We stayed at the Four Points the first night of the power outage. The hotel itself was clean and comfortable. What was notable about our stay- whatever man they had working behind the counter the night of August 6th, hats off to you! We watched this man get berated by an absolutely ridiculous customer. He was yelling, cursing and making it near impossible for the hotel to resolve his complaint which in comparison to the absolute crisis the entire north part of the state was in at the time, was a small complaint. The man stay calm and collected the entire time while simultaneously taking care of other guests requests. The staff is top notch, I never would've made it through the night.”
Open 24 hours
700 Beta Dr, Cleveland
Hotels
“My stay of nine days was great. The only complaint I had was that the ice machine on my floor was not working. Which meant I had to go to another floor to get ice. On the other hand I want to compliment two front desk workers, Kaitlyn and Mo. I mistakenly left my bag with my laptop at the desk. I was driving in a snow storm on my way back to NY and received a call that my bag was left. The roads were too treacherous to turn around, and I was almost about to enter 80East turnpike back to NY. So, Kaitlyn secured my bag and Mo went above and beyond when he took my bag to FedX and had it shipped to my home, which I received in two days. You all know how critical our laptops are to us. I am so grateful for their care and the due diligence of Mo. Thank you and Blessings always.
Rooms: Comfortable, king Size bed
Spacious and clean room.
Safety: Felt very safe coming in and out of my room and the front entrance to the hotel. The parking was so convenient.
Food & drinks: I never got to experience the breakfast hours. I'm sure it was fine.
Noteworthy details: Kaitlyn and Mo saving my laptop.”
“Staff is ABSOLUTELY AMAZING. I promise you won’t find a nicer place for this price. I love this place and it’s my first choice when ever I’m in need of a room for the night”
“Checked for bedbugs & I was surprised not to find any. 2 summers ago I did. Unfortunately it was after i slept already.. I bounced with the quickness! But not b4i got my $ refunded! Always check right away for bugs & the filter inside the air/heater. Should be changed or washed at every rm cleaning!”
Open 24 hours
23303 Oakwood Commons Dr, Oakwood
Hotels
“Rooms were nice and clean. Conveniently located for my bowling trip. It breakfast on Sunday morning was supposed to be available until 10 am. They ran out of eggs and refused to make more. Coffee ran out and it took forever to get more but it was finally ready.”
Open 24 hours
35110 Maplegrove Rd, Willoughby
Hotels
“It's very pet friendly!!! The manager Mike is very caring and helpful. Mike goes far and beyond for his customers!!! The rooms are always clean!!! The motel is walking distance to restaurants, bus stops, beauty salons!!!! It's very peaceful here and the staff is so amazing!!!!!! I will recommend this motel to everyone!!!!”
12:00 AM - 11:59 PM
4166 OH-306, Willoughby
Hotels
“We had a first floor room The room was clean and had everything right as we expected it TV worked, heater worked, microwave worked, fridge worked, great water pressure in the shower and Pet friendly. the coffee maker which was this little $10 Sunbeam one cup (makes a mess but oh well we'd rather make our own coffee our way then pay ridiculous premium prices for designer espresso.) Our compliments to the management and staff for some nice accommodations. A note of advice if you're booking by way of booking.com they messed up our reservation and did not forward our initial reservation money to the hotel so we had to pay again and then go after booking.com to get a refund.”
Open 24 hours
8370 Broadmoor Rd, Mentor
Hotels
“The room was reletively clean, but not that new looking, especially the comforter and the furniture. Lady at the front desk was great and very reasonable, and overall the room quality was super reasonable for the low price.”
Open 24 hours
26300 Chagrin Blvd, Beachwood
Hotels
“I have to say, it has been and still is an amazing experience for me in this hotel. The manager Mark is one of the most professional and friendly, accomodaiting, guest aware people I have encountered. The friendly atmosphere here is contagious. Breakfast is delicious, just a sunny side up for this place. Rooms are just right, anytime you need anything is right there. Coffee and tea around the clock and smiley faces around the corner. Must stay! If you are ever in Cleveland this is the place to make your trip. I love it! ❤️”
“Diz place be in da nice area of da hood. Room smells like someone be relievin demselfs on da carpet. On my wayz back from da Taco Bells, I mets me a nice lady who wad in da parkin lot. We be partayin all nights long.”
Open 24 hours
28600 Ridgehills Dr, Wickliffe
Hotels
“3 of us on bike no reservation just stopped for the night to get out of the rain we got a room it had two beds so we were playing rock paper scissors for who had the chair ( no caught) when the manager said we all win and gave us another room with a single bed at no extra cost!”
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“I had a poor experience at another hotel in the Cleveland area. I had a late flight and really wanted to settle in. However, the other hotel was so disappointing and filthy that I left a couple hours after checking i - and after trying four or five different rooms.
I sought a place to go to at 3am, decided to try switching to the Hyatt brand-- and found a Hyatt Place in a shopping/ living/ dining area. I called. The phone was answered by a friendly, alert voice who confirmed that rooms were available. I had not unpacked... so I informed the hotel that I was leaving and went to Hyatt Place.
Enough about the old place and terrible experience:
Regarding Hyatt Place:
If/when I return to Cleveland, this is where I stay.
The front desk professional- because that was her demeanor- welcomed me, got me checked in.
The property is clean.
The sheets and room were immaculate.
No frayed carpet.
Door locks worked.
Housekeeping team was friendly and helpful. In fact all the staff seemed to enjoy their jobs
There was free covered parking.
The adjacent restaurants and coffee house, etc, were extra convenient ( and there was breakfast and coffee at the hotel)
- All for roughly the same rental rate as the other place, that is supposed to be "upscale".
And- it was clean (Did I already say that?) and welcoming and quiet and well maintained.
Isn't it surprising that those things seem like extras at a hotel???
I had a busy few days- and I appreciate and say , " THANK YOU " to the staff for the pride they take in making hotel guests feel comfortable enough to rest in a clean, comfortable environment.
Kudos!”