Hotels in Cleveland, OH

“Loved this hotel , the pool food especially the valet , I don’t know if his name was Jamaya or Jermiah because I couldn’t hear him all the way but that’s what you call a perfect example of customer service he was so polite and quick , willing to run for just my charger and shirt I left in my car silly me , very hardworking love the hustle shout out drury hotel downtown Cleveland will certainly come Back.”

“Great location for the hotel - across from the courthouse, overlooking the lake! Room was large and comfortable, including a tub. Front desk and bell desk service was amazing - I arrived very early in the day, but the front desk staff person kindly helped get me into a great room by 1pm. Didn't try any of the restaurants on-site, but would like to next time. Will stay again!”

“This hotel is charming. The view from the breakfast area is lovely and there is a cozy fireplace. Our room was clean and comfortable. We did not hear any of the other guests. My one complaint was that the room as not dark enough because the lovely blinds let in a bit of light through the cracks. Black-out curtains that actually closed and were not just decorative would take care of that issue. Breakfast was pretty good though I would have preferred a pitcher of half-n-half to the plastic creamer pods.”

“We were there in 2018-19 . My husband needed 33 radiation treatments for thyroid cancer and we lived 3.5 hours away. We were very Blessed to be able to stay at such an inviting, accommodating and Beautiful place! No need for TV's in the room. Visit with others in the dining room. Share experiences, stories, ideas and hope! We have made many friends.
Although my husband has done well, his cancer cells have metastasized and needs 15 more treatments.
Once again, we are blessed to be able to enjoy Hope Lodge. We are on our way now.”

“Our time and visit was amazing from check-in, throughout, to check-out. The entire staff with their kindness and helpfulness was outstanding. Also, the room service and restaurants food and hospitality was outstanding.
Our overall experience was top notch: 5 Star - 1st Class!”

“The Ritz-Carlton, Cleveland is truly worth every penny to stay here. The staff greet you like your royalty. The check in process was smooth as silk. We went from the lobby to our room in not time. Now, the room got my blood pumping! Views, views, VIEWS! I’ve never seen this many views of downtown Cleveland. The in room dining was worth the wait, and the wait wasn’t long. We were traveling with our dog, and every staff member greeted him as of he were paying the bill. We loved every minute of the attention. The saddest part of this adventure was leaving, but we will definitely be back to the Ritz-Carlton, Cleveland. Thanks everyone there for their hospitality, professional and courteous way they treated every member of our family (especially our fur baby). ;)”

“I recently stayed at the Marriott Downtown at Key Tower for 11 days and had a wonderful experience. Briele at the front desk consistently went above and beyond to make my stay as comfortable as possible. She was professional, welcoming, and always willing to help with any questions I had, making sure to find a solution whenever needed.

The location is excellent—centrally located and within walking distance of many restaurants, nightlife spots, and grocery stores. The gym is well-equipped, and the spa and sauna were especially relaxing after long days. The bar was also a great place to unwind, and the staff there were friendly and attentive.

Overall, I had a fantastic stay and would definitely choose to stay here again in the future. Thank you for such a great experience.”

“Perfect location for downtown dining and activities. The check in experience was easy and pleasant. The rooms are spacious and clean. We would definitely stay again.”

“We absolutely loved our visit !! We stayed on the main floor. The room was decorated perfectly for the time period. We laughed that the Bumpus house had tons of pictures of the Parker family and not the Bumpuses but that was the only flaw we could find. We talk about the great memories of our stay and we hope to go back. It's worth it to stay!!”

“We spent a weekend at the Kimpton Schofield and really enjoyed it! The rooms were good size and very clean. The hotel itself is quiet and the front desk staff were very sweet. Valet was super fast (although really pricy). It seems like noisy traffic is pretty constant but that’s to be expected downtown in any city. The only minor complaint that I have is that the rooms don’t have enough lighting at all. It was frustrating when we couldn’t have the curtains open to see.”

“The Tru By Hilton Cleveland Midtown offers a comfortable, quality stay, with many positive aspects that make the experience pleasant and relaxing.Breakfast: The breakfast buffet is satisfying, with good coffee and a classic continental breakfast that includes eggs and bacon, plumcakes, cereals, yogurt and fruit.Staff: The staff is friendly and helpful, offering an average service compared to other hotels.Services: We did not use the services offered by the hotel, so we cannot comment on them.Cleanliness: The hotel is very clean, ensuring a hygienic and welcoming environment for guests.Comfort: The hotel is very comfortable, being new and extremely functional. The rooms are sufficiently spacious, with two good-sized queen beds and comfortable mattresses. The sheets are clean and fragrant, even if the ventilation system can be a little noisy.Bathroom: The bathrooms are spacious and equipped with a large shower. The only downside is the dispensers, which can be too hard for children to press.Value for money: The value for money is excellent, making this hotel a convenient choice for those looking for quality accommodation.Location: The hotel is located in Midtown, a quiet area that guarantees a peaceful sleep. However, it is a bit isolated, so you will need to travel by public transport to get to the city center (downtown) if you don't want to walk.Free WiFi: The WiFi connection is excellent, functional and fast, allowing guests to stay connected without problems.In summary, the Tru By Hilton Cleveland Midtown is an excellent choice for those looking for a comfortable and convenient stay, with a good breakfast, friendly staff, clean and spacious rooms, and a location that guarantees tranquility.”

“Deion at the front desk was amazing, and every staff member I encountered during my stay was just as impressive. I had originally booked a different hotel and was extremely unhappy with it. Tired, frustrated, and arriving late at night, I checked into the Hampton Inn—and immediately, all my travel problems were resolved with professionalism, courtesy, and genuine kindness.

The staff took incredible care of me and my family when I really needed it, and I slept like a baby. I honestly couldn’t have asked for a better experience. Thanks to this visit, Hampton Inn is now my favorite hotel brand.”

“We stayed here 3/10/26-3/12/26 & stayed in room 230. Ashley checked us in and she was so friendly and we laughed about gnomes and highland cows! The room was great, the bathroom counter wasn’t wiped down but we did it ourself. In the morning we woke up to leave and housekeeping was right by us so we got fresh towels! There was not much noise besides the exit door stairwell, maybe put a self closing door that doesn’t slam and it would be perfect! It was in a great location we even ate at Bob Evans one night since we could walk there! Breakfast was well stocked and tasty. The pool wasn’t much with the caution tape but the adult kids were able to swim. Checkout was easy this morning as well. I think the building smelled very clean at all times. Everyone we interacted with was friendly and I would definitely stay again. LOVE all the St Patrick’s decor as well! ☘️”

“Alice (front desk) is a true professional. She offered us eclipse glasses and suggested the optimal location for us to watch the total eclipse. Alice should be the role model for other front desk personnel! The room was simple and nice, overlooking Lake Erie and the Cleveland Guardians stadium. Perfect location within walking distance to many restaurants, baseball, football, and The Flats. Highly recommended!Walkability: Perfect location within walking distance to many restaurants, baseball, football, and The Flats.”

“My stay of nine days was great. The only complaint I had was that the ice machine on my floor was not working. Which meant I had to go to another floor to get ice. On the other hand I want to compliment two front desk workers, Kaitlyn and Mo. I mistakenly left my bag with my laptop at the desk. I was driving in a snow storm on my way back to NY and received a call that my bag was left. The roads were too treacherous to turn around, and I was almost about to enter 80East turnpike back to NY. So, Kaitlyn secured my bag and Mo went above and beyond when he took my bag to FedX and had it shipped to my home, which I received in two days. You all know how critical our laptops are to us. I am so grateful for their care and the due diligence of Mo. Thank you and Blessings always.

Rooms: Comfortable, king Size bed
Spacious and clean room.

Safety: Felt very safe coming in and out of my room and the front entrance to the hotel. The parking was so convenient.

Food & drinks: I never got to experience the breakfast hours. I'm sure it was fine.

Noteworthy details: Kaitlyn and Mo saving my laptop.”

“Thanks to the good people at the Extended Care America for putting me in a comfortable room to heal after my ablation on my kidney cancer. The only TGIFriday left in Ohio is serving up killer meals like they have the whole state on there back fa sho”

“My stay was very peaceful and a great central location to where I was going downtown Cleveland . Staff members Tee and Natasha were very polite and was there to answer any questions/issues I had the whole weekend I would most definitely visit again thanks ladiesSafety: Your not too far from the justice centerWalkability: On a nice day you can park your car and walk wherever downtownFood & drinks: There are plenty of bars and restaurants in walking distance and close driving”

“Diz place be in da nice area of da hood. Room smells like someone be relievin demselfs on da carpet. On my wayz back from da Taco Bells, I mets me a nice lady who wad in da parkin lot. We be partayin all nights long.”

“A 2 night mid week stay. Great center city location. Quiet. Great city and lake views. Front desk staff was helpful, friendly and welcoming.
The hotel hosts large groups for various sports competitions and such, and the facility is showing more wear and tear than I expect at Hilton properties. Broken elevators, missing tiles, damaged paint. On the plus side, spacious rooms, excellent showers, comfortable beds.
The in house restaurant product was a mixture of "pretty good" to "the worst I've ever ĥad". Prices were high.
But as with all things real estate, it all comes down to location, and this property is close to center city and major city arteries.
I would come back...But I would NEVER eat here.”

“Room was a standard two queens, overlooking the courtyard. Had a mini fridge. Was somewhat concerned from the previous reviews that I read, but we had plenty of hot water, pool and restaurant was open. Food was good and plenty for the price. Utilized the courtyard to take pictures of the eclipse. Only real issue we saw was that the building could use some maintenance, a piping leak in the hallway had the carpet soaked.”