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February 2024
Rude staff. No eye contact, no hi, no thank you, no bye have a nice day. Just the absolutely bare minimum. A hand wave, a receipt, a turned back and a walk away. Take some semblance of pride in your work or find some other industry other than service to work in.
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August 2023
Employees need training not to argue in front of customers. Need to show respect for each other.
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July 2023
A huge shoutout to a manager and the staff at the UPS Store on Mayfield Rd in Lyndhurst, OH. Their prices are reasonable, service is great. They have gone above and beyond to help me send back packages and with shipping. I 150% recommend this store. Great customer service!