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“Today I met an angel of a sales associate. Her name is Myra. She could not have been more helpful and kind. I applaud her genuiness.
She is a great asset to Chicos and needs to be recognized and compensated accordingly.
Thank you so much, Myra!”
“I went in just to get measured and ended up buying 2 of the most comfortable bras. Sofia helped me and she was so sweet and very knowledgeable. She was very patient and gave me many options to chose from that fit my needs.”
“We bought a beautiful mink jacket and I had some repairs done on my other fur coats David provided excellent customer service and we found some new friends he went the extra mile for us thank you David.”
“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
“I stopped in Saturday close to closing looking for something to wear that night. I cannot rave enough about the service I received. Both women working helped put together outfits for me and gave me feedback on everything. Their selection is great and I got lots of compliments on my outfit that night! I will definitely be a repeat customer!”
“Great store and even better employees. The workers always ask if you need help or a dressing room and are super personable. The after Christmas sale was 50% off already marked down prices. Their clothes are always a thicker high quality fabric. I found three nice tops for a total of $50. Great store with stylish clothes.”
“My wife is XS Petite, most shopping trips are a bit disappointing, finding very few items we like after much looking. The ladies, especially Janet, took excellent care of us helping us find many great pieces, wearing two items out of the store.... "gotta look good when you're top down"! We'll most definitely be back.”
“6Apr.2024 Exceptional customer service and I love how there was an extensive service for an item for me. Your positive and willing demeanor made me want to have purchase something. This happened today for me and I am pleased with the constant positive response. Thank you so much for wanting to assist your customers! You represent this location in a wonderful way!”
“Even during off hours, this store is clean and efficient. A bag of clothes that we brought in to sell was processed within 20 minutes, and the staff were very pleasant and friendly. I really don't like used clothing stores, but we had a good experience here.”
“Huge store in mall. Many racks of clothes. Large sales floor. Clothes, accessories, make-up. Everything you need for the whole family.
We play with the manicans on a family date”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”