Discount Tire is a trusted name for tires and wheels in the Cleveland-metro area. Located in Macedonia, OH, this neighborhood tire store offers a wide selection of popular tire and wheel brands, as well as installation and other services to get customers back on the road quickly. The staff at Discount Tire is described as kind, attentive, and professional. They are known for providing excellent customer service, even for those who are not regular customers. Reviewers appreciate the ability to schedule appointments online and see the total cost upfront. While the prices are reported to be decent, one customer noted that their scheduled appointment time was not accurately reflected, leading to a longer than expected wait time. The store's app was also cited as needing improvement to provide more accurate information. Despite this, many loyal customers praise the store, especially the manager Alex, for going above and beyond to ensure complete satisfaction. Customers feel that the high level of service and care they receive keeps them coming back, even leading some to purchase all new tires from Discount Tire. Overall, Discount Tire is regarded as a trusted and reliable tire shop in the local community, known for its wide selection, fair prices, and exceptional customer service.
I’m extremely picky with my tire shops but this location specifically hooked me up and will be the shop I come back to from now on. 10/10, all the staff I interacted with are great, couldn’t recommend enough.
July 2024
Staff was kind and attentive. I didn't have an appointment, but they got my car taken are of as quickly as possible.
July 2024
Mickey Thompson tires from Summit Racing - No Problem mount and balance
