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“My compliments are for Tammy who was working this afternoon (Nov 13th 2022). She was extremely helpful, getting pairs of boots off the top shelf for me, WHILE also helping a family with 3 children get fitted for snow boots, WHILE also ringing customers out at the front. I don't know how she juggled it all, but she did it beautifully with such a kind smile, and informative answers to my questions. She made my visit exceptional. I hope she is recognized for all she does, she is a gem. Thank you Tammy.”
“I went into Fleet Feet for my first pair of running shoes. I learned a lot of valuable information from the 3D scan that helped me find the right shoe for me. The staff were polite, knowledgeable, and easy to work with. Price points were reasonable. 10/10 would recommend, especially for someone new to running who needed a lot of guidance.”
“I busted the zipper on my wetsuit but needed it today. I called and Al was gracious enough to repair it. He actually made it better than the original design. Very thankful.”
“Julie the manager went above and beyond for me to find a jacket that was discontinued. I was so impressed with her professionalism, empathy, and determination to find it for me. She ended up finding it, and satisfied my order! I am beyond happy with this outcome!”
“They have a "foot mapper" named Albert (digital foot reader/measurer) and the folks in this shop really know their stuff when it comes to proper footwear for your needs!!! You're a runner? You should 100% check them out for your next pair of running shoes!! I cannot speak highly enough about their knowledge and patience when working with you - top notch ??”
“Vertical Runner is not just a store, it is a community. When I moved to Ohio last year, my wife and I took up trail running for the first time. Lauren, Aiden and Emily have helped me in countless ways. For one, I was invited to join their fantastic running group (CRTR). Also, I have been able to get expert level guidance on shoe purchases, socks, headlamps, running clothes and snacks.”
10AM - 7PM
81 First St, Hudson
Shoe Stores
“I shop at LOFT in person and online. I've never had a bad experience with either. I love that the clothes sizing is spot on. I also love how affordable the clothes are and that they are easy to care for. I've shopped at the Hudson, OH and Cranberry, PA stores and always had great service.”
“Sanity is my absolute favorite boutique to shop! The clothes and accessories are high quality, on trend and reasonably priced. The store is absolutely adorable, organized and clean. Their social media is amazing and gives a great sneak peek into new arrivals and outfit ideas. The staff (including Willow!) is the BEST- the sweetest and most helpful ladies ever! I love visiting Sanity whether I have something in mind or not!”
“The only place I shop for all my clothes! From the stunning space to selection of clothes. Everything is so thoughtfully curated and Cori really takes the time to find you beautiful pieces to add to your wardrobe no matter the occasion. A must visit!”
“I love White House Black Market. Their clothes are perfect for work and the style is so classic, I have a wardrobe of clothes that I have used for decades and it never goes out of style. The Manager, Geoff is amazing and so helpful. I will definitely keep going back.”
“Excellent service over the phone. Josh helped me find the proper Yakima base clips for my car. He also let me know about procedures to pick up my order. Thanks for your service.”
“When I enter I was greeted . Even when it was a 100 degree in there no air condition and they still had good energy. Even up to me making my purchase and leaving customer service the entire time”
“Anytime I have been into the store they have been extremely kind and helpful! If they do not have a size they always offer to ship to your house or to the store. Kathleen recently helped me, and she was extremely helpful ! Not to mention all the great sales they have:)”
“Been going to this place since it was Chagrin River on Shaker Square. Always Class A customer service, up-to-date trends, and a overall good atmosphere. Was trying to find my son Air Force 1's size 14, tried 12 shoe stores and nobody had them. Went here, found them, out the door in minutes. True Cleveland landmark, go check them.out!”
“First time at this location. Lots of choices for men, women, and kids. I have ordered online so I knew what DSW is, but the staff was awesome. Anthony, in particular was very professional and helpful on my visit. Customer service was over the top. Very appreciated. Highly recommend and I will definitely return.”
“Didn't know that location was there, stopped in with my husband to get shoes for our trip. Staff was super cool and very helpful...which was a pleasant surprise for that area. I always appreciate good service. Thank you guys for the help.”
“Got new croos my first pair and I have to say they are comfy I have padding in mine so I can wear in the spring and fall I really like them my son got croos and pair of Nike”
10AM - 8PM
4071 Lee Rd #150, Cleveland
Shoe Stores
“I love this store for exactly what it is! Apparel!!! They have a lot of clothes that take me back to the 90’s when life was good and the prices can’t be beat!”
10AM - 8PM
21658A Libby Rd, Maple Heights
Shoe Stores
“The staff at both stores I visited we're absolutely amazing. Very nice and accommodating, the one lady called other stores for me and found what I was looking for. You don't see customer service like that too often.”
“Great experience working with Cali yesterday at store #2839 (Harvard Park) to resolve a serious issue from another store. She was terrific, customer-focused, apologetic (even though the problem had nothing to do with her store) sincere, and funny. She's the reason my husband and I will keep shopping at this chain.”
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“I had a very good experience here. I was greeted promptly and asked to browse while Kevin (salesman) was helping another customer. Once it was my turn, he asked me what type of footwear I was looking for and then had several recommendations that had a nice range of style and pricing. They have a machine that measures your shoe size, width, and pressure points which is probably aided by A.I. All my life I thought I was a medium width only to find out that a wide fit me best! The machine also recommended an insole to reduce pressure and provide better arch support. I have to say again the experience was very good. I was not rushed or pressured. Kevin recommended a boot that I think really fits my need. Upon check out he provided me a very nice discount that had ended at the end of December, which he didn't need to do. I highly recommend you visit this store as the selection is only outdone by the service.”