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“Hit a deer and Frank's was recommended to me. Took it in, they said it might take a couple weeks depending on parts (which it did). They went over everything that was done and the truck looks great”
“My 2020 Fusion had a cracked bumper cover, and Jason worked on it. He didn’t just throw new parts at it, he worked on it. Jason is a throwback to the old days where body guys actually repaired body panels, not just replace them. He’s a blue collar guy with a blue collar mentality, always trying to save the customer a buck if he can. The repair is beyond exceptional. Jason has a customer for life!!”
9AM - 5:30PM
7301 N Ridge Rd, Madison
Auto Parts
“Just want to say every time I deal with Brian and his team they have always done an excellent job for me. Just had them install a new lift and rims on my truck and they did a great job like always. I am very pleased with their work as always and is why I’m a repeat customer and will continue to come back to them. Thanks again I am very pleased with the way my truck turned out and the quality of work you do.”
“I'm dumb founded when it comes to cars however the young man that helped us was very informative and what he didn't know he found out. They have Great customer service and always willing to help”
“I bought a Subaru from them and I absolutely love it! The staff/team is very knowledgeable and kind. After buying my car I took it to get a very minor fix they did it for free, had me out within 20 minutes and even filled my car with gas! As someone who has worked at a dealership before I fully recommend them and admire their attention to detail. Thats something you just can’t get at a huge corporate dealership.”
“Didn't catch his name, but I walked in looking for a headlight. The person at the counter at that night walked out with me and we looked at the car and he even popped the bulb out (thanks to Chevy's ingenuity it wasn't as easy as it should have been). Once we went back in he was very personable, and once I bought the headlights he even helped me install them. While I probably could have figured out how to get the bulb out eventually, he knew exactly what to do, I definitely appreciate it!”
8AM - 5PM
6903 N Ridge Rd, Madison
Auto Parts
“Very very helpful. I don't remember the person's name who helped me. But he ended up being able to find the part I need after AutoZone completely screwed me over and kept ordering the wrong part. He found it gave me info to get ahold of the store it was at and I was able to get the car fixed.”
“I had an excellent experience. The Salesman Thomas was top notch. Their online manager Alison couldn't be nicer. Both the Manager Zach and Finance Manager Felix were both top rate too.I was very pleased with the options and no push sales style. I would recommend this team to anyone.”
“I HAD AN ISSUE FIXING MY VEHICLE ! THE PEOPLE WERE SO WILLING TO HELP IT WAS REFRESHING. I HAD A PROBLEM WITH THE COOLING SYSTEM AND I NEEDED A SENSOR. THE PERSON HELPING ADVISED WHAT I NEEDED TO REPLACE AND CHECK FOR THE PART. UNFORTUNATELY THE PART WAS NOT AVAILABLE AND SURPRISENLEY, CALLED ANOTHER AUTO PARTS STORE WHO HAD IT. OMG NO SALE / NO PROFIT ALL HE WANTED TO DO IS RESOLVE THE ISSUE WITH MY VEHICLE.
THANK YOU”
“I️ called the Auto Repair Center last minute after having a horrible experience at another repair center. I️ was extremely upset with the experience I had just had and was a little frantic. Matt was extremely reassuring and told me to come right in even with no appointment. I️ got there just before closing and Lexie and McCoy took their time to listen as I️ explained the situation I️ was having, which ultimately came down to needing a new tire. They quoted me $175 for the new tire including taxes and fees after I️ had been quoted a minimum of $300 (before taxes and fees) at the other shop. Upon examining my tire, they realized that I️ never needed a new tire in the first place and they could easily repair my tire for $18.00! The other shop didn’t even bother to check if the tire could simply be repaired. They asked if I️ was a Walmart Plus member, which I️ was and SURPRISE! My service was completely FREE! Lexie, McCoy, and Matt were all so patient, kind, and helpful. Although close to closing, they never made me feel rushed nor did they at any time attempt to “upsell me”. Their time and attention helped turned a $300+ new tire into a no cost simple repair! I️ cannot emphasize how thankful I️ was for them and all they did to help me!”
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“I took my truck there for repairs and paint. I needed it back within a weeks time because I was going out of town. They had it done in time and I was very happy with the service from the time I dropped it off until I picked it up. I would definitely recommend Pike's Collision where their work is guaranteed.”