21658A Libby Road, Maple Heights OH 44137
“My son will go from shoes store to shoe store, trying to let him experience of other options. But when he comes to this location they always have what he like. The reason for one star less is because they need more selection and opening up the other side & have more selection.”
114 East Aurora Road Suite 200, Northfield OH 44067
“Great prices, great customer service, Zachary was very knowledgeable and helpful in selecting the right shoes for my son and daughter, He went above and beyond and took time to find out what they were using the shoes And gave them a few great options to choose from, much better customer service than the big box stores, we will be back and would definitely recommend anyone who wants to get the right shoe at the right price, thanks again. We couldn’t be more happy with our purchases!”
5471 Mayfield Rd, Lyndhurst OH 44124
“I had a great experience shopping at Mar-Lou shoes! As soon as I walked in I was greeted by Kia and she helped me through the entire process. She was patient, knowledgeable, and kind. I was shopping for someone else who is unable to come in person and Kia helped me find exactly what they wanted. I was impressed by their selection for extended sizes. I’ll definitely be back soon!”
30679 Pinetree Road, Pepper Pike OH 44124
“10/10 experience. Emily worked with me for a solid 25 min measuring my feet and taking her time finding the exact orthotic for me. I never write reviews, but the staff is 100% worthy of it! Will definitely be back!”
9224 Darrow Rd, Twinsburg OH 44087
“Truly the best. Al is the only guy I trust with my nice goodyear welted shoes and boots. Heck, I even choose him over the manufacturer's own recrafting service. All the guys who work there are great to chat with too. Good cobblers are hard to find, lets keep these guys in business!”
8929 Brecksville Rd, Brecksville OH 44141
“Such an awesome store! Jack was extremely helpful and friendly! Helped me pick out two new pairs of Altras and I appreciated the knowledge. Super cool store and will definitely be returning”
1806 Coventry Rd, Cleveland Heights OH 44118
“Went in for incense, left with new everything. From their hand-crafted soaps to blankets, I have not found another store of its type with better sourced goods. It's a great place to buy gifts, revamp wardrobe and home decor at a great price. If you have any questions about anything the staff will provide the most thorough answers. Love this space.”
28811 Chagrin Blvd, Woodmere OH 44122
“Went to the store in Woodmere Traci took care of me. What a great young lady she listened to my issues told me what they could do for me we tested them and I purchased the inserts, socks, & massager. I can feel the difference just driving home and stepping out of my car. My left foot has been hurting me for about a month. Very optimistic they will solve my issue. Thank you Traci !!”
5404 Mayfield Rd, Lyndhurst OH 44124
“We always purchase our kids' track shoes from Second Sole and now, with my Plantars Fasciitis, I myself needed something supportive for my feet. Wallie, the gentleman that worked with me, was super knowledgeable about my condition and what my feet needed. He chose options that all worked great for my feet and helped me decide. He even suggested certain stretches to help my tight calf muscles. In the end, I chose Hoka brand, but Nimbus was a close second. I can even wear my shoes for a week (indoor) to try them out! I highly recommend Second Sole. They are extremely knowledgeable and patient with you in finding the right shoe for your needs. Investing in a high quality shoe is well worth it in the end since it's what your body truly needs.”
5672 Transportation Boulevard, Garfield Heights OH 44125
“We worked with Med Threads to order scrubs and white coats for our Physician Assistant program, and they did an incredible job! They went above and beyond to ensure our entire order was delivered on time for our White Coat Ceremony, and their communication throughout the process was fantastic—they kept us informed of any order updates or adjustments right away. The white coats looked absolutely amazing on stage. Highly recommend them for any institution or business looking for top-tier quality and exceptional customer service!”
13226 Shaker Square, Cleveland OH 44120
“I wish I could give 10 stars it was such a pleasure to take my daughters in to look at prom dresses even though they don't have the dresses in the store it was the best experience they were measured and the process was explained and work was guaranteed the sisters actually care they even gave them their measurements incase they decided to go somewhere else they were just so nice and not to mention the items they had in the store were so beautiful I give them 10 stars .....thank you for the wonderful experience.”
26300 Cedar Road, Beachwood OH 44122
“I drove ~40 minutes to Aldo Beachwood to return an online order I was unhappy with. It was my first time visiting this store and I was very happy with the experience. The cashier really helped me as I exchanged the online order for a really nice pair of shoes in store. Awesome!”
16832 Chagrin Blvd, Shaker Heights OH 44120
“Exceptional! My son's pants were tailored to perfection. It's difficult to clothe a teen who is 6'5 while preserving his youth. They were patient understanding and shared thoughts and ideas. It was a great experience they treated us like family. I haven't been here is so many years used to come with my Dad and nothing has changed I appreciate the experience my son walked away with he wasn't scarred he can't stand clothes shopping that entails trying on but they made it simple and bearable.”
3355 Richmond Rd Ste 181, Beachwood OH 44122
“I've been going to Foot Solutions for many years now. When I first went in I was helped by Cara. She helped me figure out that I needed custom insoles do to my extremely high arch. Once I got those she got me fitted with the perfect fitting shoe. I haven't had any problems since then. I'm so glad I found this store and especially Cara. Thank you, Jennie Bixler”
27079 Chagrin Boulevard, Woodmere OH 44122
“Meg and her team always take good care of me. She and Jason were very patient with me as I tried on various items. I have lost a lot of weight so I had to basically by a whole new wardrobe. Great store, great selection, great team.”
618 Prospect Ave E, Cleveland OH 44115
“Awesome place. Selection is way over expectations They have everything Service was great. The sales people help without being pushy. 5 stars. Great experience The photo is the shirt I bought.”
5164 Wilson Mills Rd, Richmond Heights OH 44143
“I shop Diamonds men’s since the 80s, one of my favorite men stores, great selections great customer service very welcoming along with great prices… Rick and Jay is two of my favorites have been working with me from day one of shopping at Diamonds, I love the customer service…. Thank you Rick and Jay🙏🏽”
25225 Cedar Rd, Lyndhurst OH 44124
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”
8210 Macedonia Commons Boulevard Suite 60, Macedonia OH 44056
“Never been to a boot store been on Amazon and walmart, my 15 dollar walmart boots had my feet soaked today. Googled nearest boot store found the red wing store. When I walked in I was greeted and asked if I needed help I walked around for a bit came back he helped me measure my feet answered every question I had even let me try on the boots to see how they felt and looked. Loved the experience will definitely be back. great group”
200 Park Avenue Ste 134, Beachwood OH 44122
“Emerson! So kind, knowledgeable, patient and pleasant to deal with. She went through several boots until I settled on a pair. I will recommend this store, and her in particular, to anyone looking for a terrific set of boots!”
26300 Cedar Rd Spc 2220, Beachwood OH 44122
“One of the best experiences I have had with a shoe shop! Jacob was extremely helpful with helping me with sizing, lacing, and taking care of the shoe I was interested in. I appreciate the time he took to help me, thank you so much 🙂”
2890 E 116th St, Cleveland OH 44120
“I went to Hibbett Sports to find some shoes for my 2 granddaughters and it was a great experience. The light skinned lady that assisted me today was very professional and persistent in her job. She also tried to find some shoes in my size. But unfortunately they didn't carry a size 13 or 14.And the cashier kushy. Was very nice and professional as well. I will return to the Hibbett Sports on e.116 th street again.”
8210 Macedonia Commons Boulevard Suite 14, Macedonia OH 44056
“My compliments are for Tammy who was working this afternoon (Nov 13th 2022). She was extremely helpful, getting pairs of boots off the top shelf for me, WHILE also helping a family with 3 children get fitted for snow boots, WHILE also ringing customers out at the front. I don't know how she juggled it all, but she did it beautifully with such a kind smile, and informative answers to my questions. She made my visit exceptional. I hope she is recognized for all she does, she is a gem. Thank you Tammy.”
26300 Cedar Road Suite 2260, Beachwood OH 44122
“I can’t say enough great things about Greg at Johnson & Murphy. Over the past several weeks, he’s helped me on multiple occasions, and every single experience has been exceptional. No matter what he was doing, he always took the time to answer my questions, offer honest advice, and make sure I found exactly what I needed. I never felt rushed—he genuinely cared about providing outstanding service. I’ve shopped at Johnson & Murphy stores all over the country, but the level of customer service Greg provides is truly second to none. His patience, kindness, professionalism, and attention to detail made the entire experience enjoyable. It’s rare to find someone who consistently goes above and beyond for every customer. Because of Greg, I’ll be making this my go-to Johnson & Murphy store from now on. If you’re looking for exceptional service from someone who truly values his customers, ask for Greg—you won’t be disappointed!”
25335 Cedar Rd, Lyndhurst OH 44124
“Has a lovely set of chairs where you can sit while your wife spends a good two hours of our time and a good quarter of our salary in clothes that we really like and that are durable and fashionable.”
1558 Golden Gate Plaza, Mayfield Heights OH 44124
“Although I've forgotten the names of the 2 young ladies that assisted me, their customer service was amazing. They were very knowledgeable about the stock and merchandise. They gave me great suggestions about future purchases.”
26300 Cedar Rd Spc 2280, Cleveland OH 44122
“I have loved JJill clothing forever. The people who work there are so friendly and helpful. One salesperson convinced me I had the wrong size jeans, and she was right. I have had fabulous vacation and work attire!”
The Feet Geeks, 230 W Huron Rd Unit 8519, Cleveland OH 44113
“Been going to the Feet Geeks for over a few years. All the times I have been there , They have treated me with good prices and great hospitality. I can say I genuinely have a good bond with all the people there. I appreciate every deal they have given me.”
1690 Snow Road, Parma OH 44134
“Will probably stop in again at a later date and see if there are better employees working. We were ignored for the first 15 minutes we were there, and when someone did come over and ask if we needed assistance, they said they couldn't help but we could do this. There was next to no one in the store and once I figured out who the employees were we could have easily been helped. As there were more than enough people working to spare one to help a customer. I tried on a few pairs of shoes but ultimately left empty handed. This was my first time in this store, I'll give it another try maybe. But honestly I was looking for/needed shoes and the assistance could have actually granted them a sale.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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