Verizon offers mobile, 5G home internet, and business services. Staff are described as helpful, fast, patient, polite, friendly, kind, attentive, and able to make processes smooth. They assist with switching carriers, resolving issues, and providing phone upgrades. The store provides options for in-store appointments, online orders with in-store pick-up, free 2-day shipping, and same-day delivery where available. Customers report positive experiences with efficient service even during busy times.