Courtyard Cincinnati Mason is a relatively new hotel situated in a quiet location, conveniently near various restaurants, some within walking distance. Guests have noted that the rooms are clean and tidy, with comfortable beds, though opinions on bed firmness vary. The hotel offers a small market with a good selection of snacks, but dining options are limited to a basic snack bar with a restricted menu. While many guests appreciate the friendly staff, some issues have been reported. For instance, the shower pressure has been a concern for several visitors, and the connectivity for streaming services on the TV has also faced criticism. Additionally, there have been complaints about the timing of the bartender's availability, leading to delays in dining options. Though guests have enjoyed amenities like the outdoor patio and appreciated the flexibility of a late checkout, there are suggestions for improvements, such as adding lotion in the bathrooms and ensuring better maintenance of toilet paper holders. Overall, the hotel provides a pleasant stay, but there are areas that could benefit from management attention to enhance the guest experience.
Great well kept newer Courtyard property, but the novice front desk folks leave a lot to be desired. They have no recognition or awareness of what a life time Platinum or Titanium level is. Poor communication skills.
May 2026
Great place to stay. Clean and accommodating. Fara rocks!
February 2026
Spent the weekend here at this hotel and had a beautiful time. They have a fully equipped gym and it’s really clean. The front desk is very helpful. Special shout out to Sam and Ryan. They were wonderful and made me feel so welcomed. Nice breakfast cafe and an in house Starbucks spot. Thanks!
