“I have always shopped at Lowe’s since I moved to Cincinnati. The staff are helpful. I also feel the quality of their products are much better than their competitor about 1.5 miles away.”
“Fantastic staff. Truly some of the best customer service experiences I have had anywhere! Always love coming here. The staff go over the top to be kind and helpful. Can’t say enough.Great job!!”
“I always have a good experience at Lowe's and this was no different. The staff could be nicer and more attentive to shoppers needs. The staff at most Lowe's I've been to don't seem engaged or as helpful as they could be. I've actually had employees avoid eye contact with me on more than one occasion while I'm looking for something. I recommend Lowe's to people that already know what they want.”
“Larry is awesome!! Will help you get exactly what you need based on what you want and your budget. He knows his stuff and is straight to the point, which is exactly what we need.”
“We just purchased a new KitchenAid Refrigerator/Freezer from Lowe's Maineville after our 25-year-old KitchenAid died. We were working with a home warranty company which took time but Dana in sales worked with us patiently while we waded through the process. Then came the delivery and removal of the old unit which was a monster to remove. I think the house was built around the refrigerator. Bobby sent over a three person team and Jacob was the supervisor and they removed it quickly, the same day and were friendly, professional and very careful not to break tiles or scratch floors. They did an awesome job. Shout out to the whole team. We now have a new unit that will hopefully last a long time.....”
“Menards has a tremendous selection of stuff. Tools light fixtures you name it. And if you take the time to fill out the form you get 11 percent back which can be a pretty good amount of money if you're buying something expensive. Had to hunt around for the drywall mud because their website said it was a aisle 127 but there is no aisle 127. Finally found an employee and got that straightened out.”
“This Home Depot has always been great. Today was the same. We went in to buy a zero turn mower and Dean from the garden center helped us out. He was so knowledgeable and helped us a ton. He was friendly and caring and really made our experience a wonderful one. If you ever need help with anything, I highly recommend Dean. Thanks again!”
“I come here all the time to use the pet wash station, and my husband will refill our propane. Make sure to ask for towels at the front for the pet wash. Staff is friendly, our doggos know to expect a treat when we check out.”
“Maybe the only hardware store that sells Yardworks brand, which is lower priced than other brands. I got a Yardworks mower in 2021 and it's still going strong”
“We were helped generously this morning. But returning the trailer, the clerk was a bit rude, she stood in the way while we backed up to drop off the trailer and acted incredibly put out. Especially when she stated she was not going to help walk it into place, even though no one asked her to.
Guess everyone had a long day.”
“I went to buy paint on May 29th at Home Depot Dudley Drive. The woman who helped me was so knowledgeable and helpful and friendly. She was waiting on me as well as helping two others with ease. I would like to thank her for her wonderful service and let Home Depot know she is a valuable asset to your company. I wish I had gotten her name.”
“Overall it's a great Lowes. However, can you please not have the super aggressive guy trying to sell gutters as soon as you walk in. He's really pushy even after you tell him no thanks and I genuinely might drive farther to Menards just to avoid him.”
“Great customer service and support! Its our first home and Mr. Warren has made it a fablous experience. We would strongly recommend Home depot and Warren Ziegler to anyone looking to purchase and install shades/blinds. We met Mr. Warren at the store and right away we felt very comfortable with him and appreciated his attention to detail. With all the various selections and a process that could be overwhelming, he patiently worked with us on choosing the right blinds that matches our home. Best price was offered to us and when compared to other vendors we got very very good discount. I would recommend Mr. Warren for any outstanding award you have for your employees. we will highly recommend Home Depot and Mr.Warren to our friends and family . Thank you for making us feel happy. We walked with pride & joy out of the store.”