Kroger is a grocery store that provides a wide range of quality food and household products. Customers appreciate the variety of fresh produce, meats, seafood, dairy, and pharmacy services available at the store. Many shoppers enjoy visiting the Kings Mill location, noting that the store is well-stocked and staff members are friendly and helpful. However, some customers have expressed concerns about certain aspects of their shopping experience. While the store generally meets their needs, updates to the self-checkout area, such as the inability to turn off the volume completely and increased camera presence, have been seen as negative changes. Additionally, the requirement for ID checks for non-alcoholic beer has frustrated some shoppers. Despite these issues, positive experiences shine through, particularly in the bakery department, where staff members like Sydney provide excellent customer service. Although there are occasional reports of rude behavior from some cashiers, overall, Kroger remains a convenient and valuable option for daily shopping needs.
The meat department here is never staffed, you will always wait 5+ minutes. When you get home to cook your over priced Kroger meat, it will fall apart into numerous pieces. Don’t waste your money on the meat or deli here. Go elsewhere. Save yourself time and money.
April 2024
Several cashiers available to check out was a pleasant surprise.
April 2024
A good variery of groceries including the Kroger brand. Disappointing bakery though.Decent deli