The AT&T Store in Massillon receives positive reviews for its friendly and knowledgeable staff. Customers appreciate staff members like Hayden and Wyatt, who are described as kind, patient, and willing to go above and beyond to help with phone and internet needs. Many mention having a great experience, with staff providing helpful information and resolving issues efficiently. One customer noted that multiple visits were needed to get a new phone and switch lines, but Wyatt’s assistance made the process smooth. Overall, the store is seen as a place with helpful employees who deliver good service, though there was a mention of some confusion with account procedures. The staff's dedication and friendly attitude make the store a recommended location for AT&T services.
I had a couple small issues. Taken care of quickly.
February 2024
Worked with Hayden and he was fantastic. He was kind and went above and beyond for me and my husband. 10/10 would recommend him for any of your phone or internet needs.
October 2023
Hayden at the Massillon store was amazing today! He was patient, knowledgeable and friendly! Thanks Hayden for a great experience.