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“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”
“LISTEN!!! If you are having any trouble with anything ask for Tyriek. Customer Service was outstanding. Very knowledgable. Last thing I’ll say is my family flew into Toledo for a week, having Version. We left with at&t. ASK FOR TYRIEK!!!”
“I went into this AT&T store and spoke with Jordan the store manager just to ask a few questions. He was able to answer everything and made me feel great. My thoughts of leaving a different cell provider I had been with for 17 years were gone. I came in a few days later and transferred my three accounts over. He even stayed an hour after closing just to make sure that everything was working correctly with all three phones. If you are looking for an upgrade on your current phone or looking for a better provider stop on in and see Jordan and his team they will treat you like family. 6/5 ⭐️”
“My experience with Abdul at AT & T Mobility in Perrysburg (OH) of the activation of the replacement of my Apple iPhone SE was seamless.
Abdul was the consummate professional from the beginning to its conclusion.”
“Went in today bc my phone was shut off due to payment not processing on time. In a pinch due to hard times fell short on my payment but the beautiful kind lady helped us make sure we got our phones back on and back to work. I couldn't have been more blessed by someone so kind and thoughtful than I did today. Thank you so much beautiful lady for helping out my family. We appreciate you more than you know.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“I was very pleased with the assistance I received from Brennen the Verizon rep at the Reynolds Rd location. He was pleasant, professional and social making it an enjoyable experience. Thank you again Brennen!”
“We had the BEST service from Gabe helping us get a new phone while we were in town. He went above and beyond with his help and it is so appreciated. And he loved our Berniedoodle!”
“Great experience!!! I had the same lady twice when I've visited. She's absolutely amazing. Knows her stuff and is super helpful. Hands down recommend this location. Best experience with cricket I've ever had .”
“This Verizon store located in Levis Commons is excellent. I have been in there a few times and the service I am given is always good. Yesterday though the service was remarkable. I walked in the evening without an appointment to get a phone activated and Dustin was remarkable even among other good experiences that I have had at the store. Extremely courteous and knowledgable and efficient. Found great deals for me to take advantage of and solved the activation issue on just a few minutes. He even texted me at the end of the day following up with everything and giving me an update on the orders. I cannot speak highly enough about Dustin or the rest of the crew that was working on the evening of 7/25/2024. There were other people in the store being helped and I took notice of how professional, courteous, and efficient the entrie staff was. This is the type of service and experience that will keep me as a customer. Thank you again Dustin.”
“Friendly manager helped me save a great deal of money went back to my Samsung A54 I had A52 previous. I got free smart watch that does all the things .you want it to play music text talk play games. Keep track of biometrics for health which is my main use.”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“I have been with AT&T for over twenty years. It bothers me that these telecommunications companies do not really have to provide competition or incentive to retain you as customers. If I felt I could get a better “deal” from a competitor, I would have left AT&T years ago. That changed last week. My phone had been lost/stolen last week and I needed a replacement, the sales associate, Tim S. at the AT&T Franklin Park Mall, Toledo Ohio, could not have been more helpful or sympathetic. He got me a good deal on an upgrade, made excellent recommendations, and expedited the whole process. Great Salesman. AT&T you should give Tim S. A raise, bonus and a promotion, He just saved you a customer.”
“The guy that helped me was really helpful, took his time to find out why my phone didn't have any space eternally... So he did what he could and moved some stuff around to my ad card and it gave me a little space but at the end of the day, I just need a new phone.. lol, but he was nice and pleasant and very patient”
“Just want to give a Shout out to Boost Mobile on Telegraph Road, Monroe Michigan and Olivia who helps and runs the operations over there, she was able to figure out my phone and update it for me as I'm not always the most Savvy and good with electronics. To my surprise several?other stores have been closed? regardless of how much damn technology we ever have, we will always need people interaction as long as this planet spins, that is my belief,we have to embrace as people & country. Thank you Olivia?❤ so much for your help and getting me figured out,as it's been a long frustration on service and updates.Thank you for making sense out of sensibility, Kudos to you Olivia and all the other staff and that's out there helping people.”
“I am beyond ecstatic on how Mary did her job and how exceptionally well that she did it she helped me out very much she gave me all the information that I needed on the phone and she also helped me look for the things that I needed for the phone so again I really appreciate your your I guess worker Mary associate Mary and I just wanted to let you guys know that she is an excellent employee deserves a raise of 35%, if not 50”
“Great experience with Joe at the Russell Cellular Verizon store. Joe presented options for a cell phone upgrade, completed the change order, transferred data from old phone to new, and provided complete instructions. I would recommend working with Joe to anyone looking to add or change their Verizon service.”
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“Brooke helped me with my iPhone upgrade at the Maumee oh store. Took about 20 minutes, no issues & no complaints. Was time for 5G upgrade. Brooke also explained about new att internet air coming soon.”