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“Saved the day! I went to all the big name stores & none of them could get the part in for at least a week. I stumbled into this place just to try my luck & to my surprise, not only could they get the part the next day (Today) but they charged me $58 LESS than the cheapest price I was offered at AutoZ. They called me first thing this morning to tell me the part was in & I am elated! I just pulled over on mayfield to write this. I needed this part so bad. I have to drive 2000 miles away today for work so when I say they saved the day just in time, I really mean it. I couldn’t be more grateful.”
“I went in to buy a lug nut, and Glenn was so helpful! He saw that there was another one that wasn’t good so I bought two. He put them on my tire right then and there. Very helpful and kind . I would highly recommend this O’Reilly auto parts location for business!”
“I had an excellent experience at Gerber Collision in Mayfield Heights, Ohio. I want to specifically recognize Valerie and Jenna for their outstanding customer service.
From the moment I walked in, Valerie went above and beyond to make sure my needs were met. She made the entire process smooth and stress-free, and I truly felt welcomed and taken care of.
Jenna was amazing as well. She was my person of contact. She thoroughly reviewed my vehicle, provided a clear and detailed estimate, and kept me updated every step of the way. Their communication was consistent, and I never felt out of the loop.
Both Valerie and Jenna helped relieve my anxiety and made me feel heard and appreciated throughout the entire process. I also appreciated how seamless everything was — they assisted with arranging my loaner, and I was even able to drop it off directly at Gerber without any hassle.
The turnaround time was impressive — I received my vehicle back in less than a week, and the quality of the repair was excellent.
I truly received top-notch service at this location. Hopefully I won’t need their services again, but if I do, I would absolutely return without hesitation. Added before and after photos. BMW x3 2026”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“Extremely helpful, informative experience. The guys knew their stuff about armor, helmets, really anything I asked about and were eager to help without at all coming across as pushy. Will definitely be back when it's time to buy armor for my new jacket.”