“Saved the day! I went to all the big name stores & none of them could get the part in for at least a week. I stumbled into this place just to try my luck & to my surprise, not only could they get the part the next day (Today) but they charged me $58 LESS than the cheapest price I was offered at AutoZ. They called me first thing this morning to tell me the part was in & I am elated! I just pulled over on mayfield to write this. I needed this part so bad. I have to drive 2000 miles away today for work so when I say they saved the day just in time, I really mean it. I couldn’t be more grateful.”
“I went in to buy a lug nut, and Glenn was so helpful! He saw that there was another one that wasn’t good so I bought two. He put them on my tire right then and there. Very helpful and kind . I would highly recommend this O’Reilly auto parts location for business!”
“I had an excellent experience at Gerber Collision in Mayfield Heights, Ohio. I want to specifically recognize Valerie and Jenna for their outstanding customer service.
From the moment I walked in, Valerie went above and beyond to make sure my needs were met. She made the entire process smooth and stress-free, and I truly felt welcomed and taken care of.
Jenna was amazing as well. She was my person of contact. She thoroughly reviewed my vehicle, provided a clear and detailed estimate, and kept me updated every step of the way. Their communication was consistent, and I never felt out of the loop.
Both Valerie and Jenna helped relieve my anxiety and made me feel heard and appreciated throughout the entire process. I also appreciated how seamless everything was — they assisted with arranging my loaner, and I was even able to drop it off directly at Gerber without any hassle.
The turnaround time was impressive — I received my vehicle back in less than a week, and the quality of the repair was excellent.
I truly received top-notch service at this location. Hopefully I won’t need their services again, but if I do, I would absolutely return without hesitation. Added before and after photos. BMW x3 2026”
“Dropped in for goggles to fit an ADV helmet => DKN was very knowledgeable, both he and MX very helpful. Always like shopping here irl but can also order ship to store - super convenient!”