9AM - 5PM
1220-A SOM Ctr Rd, Mayfield Heights9AM - 4:30PM
1400 SOM Ctr Rd, Mayfield Heights“All our bank visits are always quick and efficient! Friendly atmosphere and staff willingness to always help and answer all questions! Special thanks to our banker Rebecca ?”
“I'm so happy that they open this Branch everyone in there is so wonderful and so helpful excellent customer service and that's hard to find in these times good job Chase”
“Kim is pure definition of customer service. She deserves to get more money than anyone. She takes pride and what she does I've never experienced customer service like this before anywhere she is definitely an asset! Thank you for all your help”
“New to Ohio, drove all over Cleveland and it's suburbs to find an actual Financial Center not just an ATM. Finally found these guys and they were so immediately helpful, friendly, and offered future services. 10/10”
“I love the Mayfield branch on Som Center Road.. I have always been welcomed with a hello by everyone which is so nice these days… Zoya is very knowledgeable and explains everything in depth….Amanda (bank teller) is absolutely wonderful!! She always greets me with a big smile and addresses me personably….When I come to do my banking, I always hope that Amanda is available for me… She is a Gem and I hope she gets promoted, because she deserves it!! … Nate”
“Wonderful experience, took plenty on time , Mike H was terrific & manager Mary Jo went above and beyond . Don't confuse this office with the other. Five stars all the way.!!”
“I love this bank. Hard to believe (ie, who loves banks?), but it's true. I obtained my original mortgage with Third Federal ten years ago. Their rates are competitive, they offer a range of products for a variety of different situations, and their employees are knowledgeable and very pleasant to work with. I find it very important to work with a regional lender that is conservative, transparent, and owns the loans they write (ie, versus selling them, like some other lenders did before the crash). With Third Fed, I always know who I'm dealing with. This is especially true since it seems that their turnover at this branch is low- many of the tellers and staff predated our association. Our relationship has been surprise free, and for that, I'm grateful.”
“Great customer service. I was in and out. The girls were helpful. Indeed, it was raining and the teller Lovisha walked me to my car allowing me to use her umbrella. Awesome!!!”
Open 24 hours
1272 SOM Ctr Rd, Mayfield Heights
“For all the reasons you should use a credit union; customer service, great products, and competitive rates.Why wouldn't you use them as you're financial institution?”