Firestone Complete Auto Care, established in 1926, provides comprehensive auto care services in Medina, OH. Located at 5131 Buehlers Dr, the shop offers everything from tire sales to maintenance and repairs for all vehicle makes and models. Customers appreciate the quick and reliable service, with many highlighting the efficient handling of repairs, such as tire punctures and brake issues. Technicians like Nate have been praised for their professionalism and speed, often completing repairs in less than half an hour, which has left customers astonished and satisfied. The team is noted for its kindness and willingness to go above and beyond to assist, even in urgent situations. For instance, Alvin demonstrated exceptional customer service by personally visiting a customer’s home to resolve a brake indicator issue, showcasing the commitment to ensuring client satisfaction. While experiences can vary, with some customers noting challenges, the overall feedback emphasizes the honesty, transparency, and dedication of the staff. Fair pricing and timely service make Firestone Complete Auto Care a trusted choice for residents seeking dependable auto maintenance and repairs. Residents are encouraged to schedule appointments online or visit the shop for all their vehicle needs.
There was a mix up with a service that was previously done and Mike made sure to make things right and he sure did!! Thanks Mike!
April 2026
Mike at Medina Firestone got me in at the last minute for a flat tire. Professional, quick and great communication. Definitely keeping them on speed dial for any future repairs!!
April 2026
Thank you so much Firestone!!! Other mechanics missed the problem and you guys figured it out. Alvin, Balake, and Blake all helped a ton and I really appreciate it! Stressful situation and they all came through to get my car repaired!
