AT&T Store in Mentor provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store offers unlimited data plans that include nationwide 5G service at no extra cost. Reviews highlight the excellent customer service at this location. Julian is frequently praised for being efficient, friendly, and knowledgeable, often handling multiple customers with calmness and respect. Customers appreciate his personality and thorough assistance, making their experience the best they’ve had. The staff is described as helpful, friendly, and very informative, ensuring customers get what they need with ease. Many customers mention feeling like VIPs during their visits, thanks to the attentive service from staff members like Jake and Kevin, who are recognized for making the process of switching phones and adding lines smooth and painless. Overall, the store provides a positive experience with knowledgeable staff dedicated to helping customers stay connected and satisfied with their devices and plans.
Very convenient was also very knowledgeable about my plans an discounts
April 2024
Julian was awesome and very efficient. He was the only one at the store and was handling 3 different situations with customers. I received my new phone and made the switch from Verizon. Didn’t take anytime. Thanks Julian.
Evan
April 2024
Great place! Staff was very knowledgeable, helpful and friendly. They hooked me up with what I needed and were very informative. Overall very satisfied with the experience.
