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“I made the mistake of trying to do my phone upgrade at my local store, but they were just an authorized retailer and the tied my family's account up in knots! I spent a full day running around to stores and making calls to the AT&T support line to slowly untangle everything. Friday, my mom and I went up to try to get the last part resolved and one of the techs was able to get my new phone fixed and old phone trade in, in a matter of minutes. What a relief! Do yourself a favor and just come to the corporate store first.”
“Brandon was exceptionally professional and very helpful with any questions or concerns I had with my new phone. I am excited to be getting home internet on Monday.”
“If you need to fix your phone PR phone repair is the way to go! He fixed my iPhone 13 when I broke it on accident and I was very scared about what would would happen to it, but once I went here, I knew I was in the right place, he was very kind and explained exactly what was wrong with my iPhone 13! It works amazing now! Thank you so much for making my phone work brand new!”
“This girl was a fantastic help went above and beyond..couldn't have did it without her..I can't commend her enough! Excellent employee! So friendly and knowledgeable!”
“Markale was extremely helpful getting us set up. All while also our kids came with us, he brought them out coloring books just for the heck of it too. Top employee in my eyes!”
“I usually don't like tmobile stores. This one is great however. The workers here are kind and try to help you unlike other stores. Ivan helped me and answered all my questions. I will be back to this location. Go here and not to the other mentor ave tmobile.”
“This location quite literally restored my faith in Spectrum as a service provider. They were wonderful. Theresa and LJ were both very helpful and provided real solutions in a reasonable amount of time.”
“Jess was amazing! She was by herself last Sunday but was very accommodating, even with multiple people in the store. Kudos to her and the great service she provided!”
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“On a Monday, I needed my Macbook screen replaced by the following Saturday for an ACT. They went the extra mile to get all parts required for the replacement with two days to spare!! I am truly thankful.”