Victra, a Verizon Authorized Retailer in Mentor, OH, offers a wide range of wireless devices including phones, tablets, and accessories. Customers appreciate the knowledgeable and friendly staff, particularly highlighting employees like Amanda and Lowell for their professionalism, patience, and helpfulness during phone upgrades. The store provides quick and engaging service, with staff members who are accommodating and eager to assist. Visitors enjoy a positive experience, noting the store's welcoming atmosphere and the staff’s ability to make the process smooth and enjoyable. Overall, Victra is committed to connecting technology to life in a trustworthy, fun, and profitable way through excellent customer service.
This girl was a fantastic help went above and beyond..couldn't have did it without her..I can't commend her enough! Excellent employee! So friendly and knowledgeable!
August 2026
Harry was personable, knowledgeable and a pleasure to work with
July 2026
The employees were so helpful and easy to talk to. Thanks for making getting a new phone painless!
