O'Reilly Auto Parts is a friendly and well-stocked store that provides excellent customer service. Customers appreciate the welcoming atmosphere and helpful staff who go above and beyond to assist with their needs. For example, a customer whose check engine light came on received quick and courteous help from Shermaine, who offered a diagnostic test and recommended spark plugs, which the customer was able to install themselves, resolving the issue. Shermaine also showed genuine care by providing her boss's contact information for further advice. Another customer praised the store for its clean environment, availability of specific parts, and quick service, enabling them to finish their project efficiently. Staff members like David and Lilly received high praise for their honesty and attentiveness. David provided a free check and offered honest recommendations about potential issues, even suggesting that certain repairs might require a dealership. Lilly was commended for her patience, knowledge, and willingness to help, even in cold weather, by explaining options and assisting with a new battery purchase. Overall, the store offers affordable prices, a helpful team, and a positive shopping experience, making it a preferred choice for auto parts.
Josh was awesome had a quick trip to get oil had no funnel or nothing and I was bone dry helped me pick the right oil and got me out the door quick thanks again man (toxin helmet )motorcycle guy
December 2025
Wow! I’ve never experienced such kind, helpful, caring people at an auto parts store. I needed a rear wiper for an Audi q8 e-tron, which had to be ordered. I came back when the part arrived, they installed it in less than 30 seconds and I was on my way. Thank you and I’ll be back for all my auto needs 🚘💖
October 2025
There are cheaper ways to accomplish what you need, but they always have what I want when I need it NOW and the people are helpful and pleasant.
