Spectrum Store: Your Local Broadband, Mobile, and Cable TV Hub Spectrum Store, located at 8000 Plaza Blvd in Mentor, OH, offers a comprehensive suite of services, including high-speed internet, mobile plans, and cable TV. Customers praise the store's knowledgeable and helpful staff, who go above and beyond to address their needs. Reviewers highlight the exceptional customer service they've received, with employees like Brandon and Tyaeh taking the time to thoroughly explain products and services, even recommending complementary equipment from Best Buy. The staff's patience and ability to resolve billing issues have also been commended, making the store a go-to destination for both new and existing Spectrum customers. While some customers have expressed frustration with the wait times, often finding the process of returning equipment or making changes to their services time-consuming, the overall experience is positive. The store's convenient online appointment scheduling and the staff's efforts to address concerns have helped mitigate these issues. Despite the occasional challenges, Spectrum Store remains a reliable and customer-focused provider, catering to the diverse needs of the local community. As one reviewer notes, the store's proximity and the lower monthly rates compared to previous providers have made Spectrum an attractive choice, even for long-time customers. As Spectrum continues to evolve its offerings, the Mentor, OH store remains a vital hub for residents to manage their broadband, mobile, and cable TV services, with a team dedicated to delivering exceptional customer experiences.
