The Original Mattress Factory is known for offering high-quality mattresses at factory-direct prices, created and sold from their local factory. This employee-owned company provides a no-pressure shopping experience, allowing customers to explore their options comfortably. The mattresses are two-sided and flippable, made with top-quality materials, and paired with real flexing box springs for enhanced comfort and durability. Custom sizes are also available for unique needs, such as RVs and antique beds. Customers have praised the knowledgeable and respectful sales staff, who prioritize helping them find the right mattress without aggressive sales tactics. Reviews highlight the quality of the products, with many noting the long-lasting comfort of their mattresses. One reviewer mentioned a mattress still in great condition since 1997, showcasing the durability compared to mainstream brands. The delivery service is also commended for being efficient and respectful. Overall, The Original Mattress Factory is highly recommended by customers, who appreciate its quality, service, and commitment to customer satisfaction.
Excellent sales that knew her product. We found the right mattress to meet our needs. Delivery and set up personnel were efficient and professional. A great buying experience that I would recommend.
March 2024
Brandon was very professional and knowledgeable about what kind of mattress we were looking for. We definitely would recommend, specially this store on Mentor Avenue.
February 2023
Helpful and patient salesman. He let the quality of the product sell itself. Price and delivery fee were fair. Local and employee owned company.
