Universal Auto & Tire is a highly recommended auto repair shop in Mentor, OH. Customers consistently describe the team as awesome, the best, and great. The staff is noted for being very professional, friendly, knowledgeable, and helpful. The owner is welcoming, honest, and reasonable, while the service technicians are educated and know what they are doing. The shop provides efficient, high-quality work, with repairs often completed quickly—sometimes within an hour. They handle a wide range of services, from oil changes to significant repairs, demonstrating capability where other shops could not. The team is understanding, keeps customers informed, and goes above and beyond to make things right, even working with warranty companies to help with coverage. Overall, experiences are described as wonderful and great, creating lifetime customers who highly recommend the shop for all car needs.
My second review. Kevin and I became acquainted thru my late brother, and he made me promise to keep going to Kevin with his Buick Rendezvous, I have, but I have also used Kevin and the guys on my VW Passat when we had some emission issues with Echeck. They got me compliant and at a reasonable price too!
September 2025
They always get me in promptly and take care of my oil changes, tire rotations, etc. Close to home. Friendly.
October 2024
Had an appointment for a oil change. Prompt service, friendly people especially the guy at the cash register! Even let my dog sit and wait!!!
