Universal Auto & Tire is a highly recommended auto repair shop in Mentor, OH. Customers consistently describe the team as awesome, the best, and great. The staff is noted for being very professional, friendly, knowledgeable, and helpful. The owner is welcoming, honest, and reasonable, while the service technicians are educated and know what they are doing. The shop provides efficient, high-quality work, with repairs often completed quickly—sometimes within an hour. They handle a wide range of services, from oil changes to significant repairs, demonstrating capability where other shops could not. The team is understanding, keeps customers informed, and goes above and beyond to make things right, even working with warranty companies to help with coverage. Overall, experiences are described as wonderful and great, creating lifetime customers who highly recommend the shop for all car needs.
Always have had excellent service. I can't believe I hadn't written a review sooner! We bring 5 cars here for our oil changes, brakes and any other repairs/maintenance that needs to be done. Kevin has always been thorough and fair with explanations and pricing.
May 2026
Great experience, pricing was great but most importantly the quality of work was excellent. I highly recommend them and everyone was great to deal with. My Lexus was just like new. Thank you 😊
February 2026
Great work very professional and done in a timely fashion.
