The UPS Store in Mentor offers expert packing, shipping, printing, and mailbox services. Under new management and ownership, the store is now friendlier and more efficient. The staff is courteous, professional, knowledgeable, and very friendly, providing fast and helpful service. Customers report great, attentive, and top-notch customer service, especially for Amazon returns, even during busy hours. The store is clean and well-staffed, with no waiting. It provides exemplary customer satisfaction.
The new management here is amazing and all better than the old management. The store is very nice and clean and the people working there are also very nice and respectful unlike the old people who used to run the store.
May 2025
I strongly recommend this store now--under new management and much friendlier and more efficient! Definitely worth the stop.
May 2025
The staff are always very friendly and take the time to help the clients.
