The UPS Store in Mentor offers expert packing, shipping, printing, and mailbox services. Under new management and ownership, the store is now friendlier and more efficient. The staff is courteous, professional, knowledgeable, and very friendly, providing fast and helpful service. Customers report great, attentive, and top-notch customer service, especially for Amazon returns, even during busy hours. The store is clean and well-staffed, with no waiting. It provides exemplary customer satisfaction.
Excellent service!!!! Shannon was amazing and helped me with a complicated return. So easy and quick! A1 staff!
July 2026
Shannon is incredible! I frequently have to ship products via this UPS store for my job, and she makes it so easy. All of the staff are very good at what they do!!! Definitely recommend coming here.
July 2026
Great service by Shannon. Very friendly and helpful service.
