“Overall, I enjoyed my three years living at Washington Place Apartments. The outdoor space is well maintained, the neighbors are friendly, and maintenance requests are handled promptly. I had one emergency request in the three years, and maintenance arrived in about thirty-minutes on a Saturday evening. All the administration staff are also great at responding quickly, returning phone calls, or handling any issues on site. Even the application process was seamless before moving in. A big shout out to Marla and Alexis for all their hard work and professionalism! This property is home to residents with children and pets, so it is lively in the warmer months. I only enjoyed some of the amenities of the pool, clubhouse, and gym due to my schedule, but these are nice additions and add value. The property is situated on the border with Centerville, which makes commuting to Dayton or Cincinnati super easy.
The property's main cons are slow snow removal, apartment style, and yearly rent increases. The few times a year we do get a significant snow store, snow removal does not occur promptly, regardless of whether snow happens on a weekday or weekend. On several occasions, I helped a neighbor remove snow around his vehicle in a handicapped spot. Snow removal should happen regardless of accessibility.
Secondly, the apartments are well-maintained, but are older in style, and are not well-insulated. The 'newer' apartments with 'updated' kitchens and bathrooms are not worth the additional charge as the finishes are similar. You can hear most, if not all, sounds from your neighbor, including running the dishwasher, coughing, t.v., and even speech. I was fortunate to have quiet neighbors, but there was a time when one neighbor's dog, one building away, would insistently bark. I made complaints to management, and the issue was addressed.
Thirdly, rent also has consistently increased each year, which I understand given the changing market. However, they provide notice less than two weeks before renewals, which does not allow residents to make informed decisions about whether they would like to stay at the property.
Overall, I was happy being a resident at Washington Place Apartments for the past three years and would recommend it to others searching for an apartment complex in this area :)”
“Brian came out to do a emergency maintenance call on 10/18 my refrigerator just stopped working to my surprise, I called at 4 pm, Brian came out checked it out& by 5 o’clock had a temporary refrigerator in my place!! He was a lifesaver helping me save some of my food, He moved fast& he did it by himself, no other maintenance person was available!! Thanks Brian for helping me, God bless?”
“What an amazing experience checking out this apartment complex. Alex and Lisa are so sweet and very considerate in understanding what makes an apartment complex exceptional!! Thank you :)))”
“Yesterday we visited Austin Park and were assisted by Shannon. She was very professional and kind. She showed us the Aspen model, and it was very impressive.
Today, we were assisted by Ruth. She was extremely diligent in her extensive effort, which resulted in my roommate and I both getting signed up through our completed applications. Her patience and understanding made the long procedure painless.
We are eager to make Austin Park our home.”