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“This USPS at 1111 E. 5th is actually open Saturday 9AM-2PM and they went above and beyond for me last Saturday. The two ladies in customer service took care of my general delivery parcels, they helped me forward my mail online (because USPS requires ID verification at the post office and the clerk to scan the barcode in the email they send for security/ID protection), and when I used my ID they noticed a minor clerical error in the address on my new Ohio license that I had forgotten to check at the BMV. Very efficient, professional, knowledgeable and kind USPS staff! The other customers in line were nice too even though it was busy. Great job, E. 5th Dayton USPS.”
7:30AM - 4:30PM
205 E Market St, Germantown
Post Offices
“AMAZING UNIT!!! AMAZING EMPLOYEES!! PROFESSIONAL MANAGERIAL STAFF!!! These people are all around the friendliest, efficient and thorough staff on Customer Service. They offer passports and fast lines of service. Those low ratings from 2 years ago and beyond are GONE!! THE ENTIRE STAFF HAS REVAMPED FOR SUCCESS!!”
12 - 4PM 9:30 - 11:30AM
769 Central Ave, Franklin
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“This post office is so convenient and right next to the donut shop. The woman that works there is very knowledgeable and helps me choose just the right service for anything I'm mailing. I highly recommend this location”
2 - 5PM 9AM - 1PM
36 N Ludlow St, Dayton
Post Offices
“Writing a five star review because I have previously dealt with the most kind and helpful employees here and I don’t want this to reflect poorly on them. I ship out my resale clothing items here and it has been such a great experience until today. Of the two employees at the front today, I worked with the unhelpful and unkind one. Such poor customer service. I left without even shipping my items. I hope I just caught her on a bad day and that she isn’t rude to others. Thanks to all of the other employees who have always been so kind.”
“Passport renewal was the service acquired today. Such a pleasant swift knowledge encounter with MS.Connie was the agent that helped me with all my questions. She made my day better with her friendliness smile and knowledge. She exceeded my expectations it was worth the 32 minute drive to receive her help today. Keep up the good work Connie.”
“They don't serve my address. But the folk at the counter were helpful and friendly. Sometimes postal service folk seem bothered to help you. Not on my visit.”
“I don’t care what anyone says about you. I start going to your post office for the past six months. I have some really important stuff going out and I’ve never had a problem getting my certified signature in the mail. I’ve always had great customer service and I’m almost a master at filling out and attaching all the proper forms thanks to the very happy guy in front, sorry I didn’t get his name, but he has some very good customer service skills and I appreciated all his help. Thank you”
“My items began tracking within an hour of dropping them off. The last few weeks I've been waiting days. Almost a week for them at my local PO. I appreciate it, thanks guys! ?”
“This is my neighborhood post office and the staff is like family. They are "real" i have never been a person who likes fake kindness. . I like real people. Love this place”
“5 stars for the manager who went out of his way to pick up a package from the truck which was my boyfriends really important medication that couldn’t get delivered correctly. Saved a trip to the hospital, thank you!”
“I had not mailed anything here in a long time. I just want to say how much the customer service has improved here. The clerk was so friendly and I walked right in with not a long wait. I will definitely start coming here again”
“Had to come to this location after Monroe’s rudely forced us out after waiting in a long line. The gentleman behind the counter was extremely nice and patient while dealing with a long line. This will be our new go to.”
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“A decent office overall. Unfortunately funding likely suffers due to the constant effort of this country to privatize every public service. That being said, improvements can definitely be made. This can range from more staffing so that the lunch hour doesn't have a line all the way to the door to keeping better track of packages. Despite this, my experience here has been mostly positive!”