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“This USPS at 1111 E. 5th is actually open Saturday 9AM-2PM and they went above and beyond for me last Saturday. The two ladies in customer service took care of my general delivery parcels, they helped me forward my mail online (because USPS requires ID verification at the post office and the clerk to scan the barcode in the email they send for security/ID protection), and when I used my ID they noticed a minor clerical error in the address on my new Ohio license that I had forgotten to check at the BMV. Very efficient, professional, knowledgeable and kind USPS staff! The other customers in line were nice too even though it was busy. Great job, E. 5th Dayton USPS.”
“Not crowded. Super easy in and out. I was sending a certified letter and had no idea what I was doing. The lady at the desk was incredibly nice and super helpful. They have lovely landscaping as well! ?”
“Writing a five star review because I have previously dealt with the most kind and helpful employees here and I don’t want this to reflect poorly on them. I ship out my resale clothing items here and it has been such a great experience until today. Of the two employees at the front today, I worked with the unhelpful and unkind one. Such poor customer service. I left without even shipping my items. I hope I just caught her on a bad day and that she isn’t rude to others. Thanks to all of the other employees who have always been so kind.”
“Jonathan our mailman is by far the greatest one we've had. He's such a caring and thoughtful young man always checks for out going mail and we always get the right mail. More postal workers should strive to be like him.”
“Jenna is a gem, always a great experience if she's the one working. The old dude that everyone is complaining about has not been there for a couple of years now. The postmaster that started during the pandemic has no idea what she's doing, if you walk in and she's behind the counter come back another time. Hopefully she moves along soon.”
“This place is always busy, but the wait isn’t too bad. Fully stocked with all your mailing needs! The parking lot is weird because there is a specific driving entrance and exit which confuses people, so you have to follow maps until you know better. Definitely had some awkward driving situations since it’s one-way.”
“My items began tracking within an hour of dropping them off. The last few weeks I've been waiting days. Almost a week for them at my local PO. I appreciate it, thanks guys! ?”
“Needed a money order. Most people, don't realize, that government post office money orders, are considered legal contracts. What is written on them, if "agreed to", what is written for, accepted and are cashed. Is a legal binding contract.”
“This is my neighborhood post office and the staff is like family. They are "real" i have never been a person who likes fake kindness. . I like real people. Love this place”
“Excellent customer service here!! I was so worried that my daughters Easter basket wasn’t going to arrive in time. I spoke to Cody and he went above and beyond to make sure she got them. I’m so grateful for all his help. Best experience ever!!!!”
“They don't serve my address. But the folk at the counter were helpful and friendly. Sometimes postal service folk seem bothered to help you. Not on my visit.”
“Had to come to this location after Monroe’s rudely forced us out after waiting in a long line. The gentleman behind the counter was extremely nice and patient while dealing with a long line. This will be our new go to.”
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“I come here for work & when I forgot to stop at my branch near my home. The workers are very nice. I don't usually have a wait at the time I come. You can apply for a passport at this location.”