8AM - 5PM
50 Public Square #3210, Cleveland
Investing
“Lisa Howard was truly a fantastic agent to work with. She actually saved the day, going above and beyond, when the title company messed up a 1031 exchange. I recommend her to anyone needing this type of transaction.”
“I second the 5-star ratings of other iPlanGroup customers. When I called, I usually quickly reached a person -- never a robot -- who was invariably friendly and helpful.
I had left a small amount of money in my account and neglected to close it before the annual fee was assessed. However, at my request, the fee was reversed and I received the full amount remaining in my account (less the $5 ACH fee).
Thank you, Eri and Aulona!”
10AM - 5PM
8025 Corporate Cir #2, North Royalton
Investing
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“My wife and I have been working with Antonio Desoto for almost a decade now and couldn’t be happier! We originally started working with him in the Pepper Pike office and now have followed him to the Cleveland office. He is a great communicator and we feel extremely confident with his guidance and direction. We can’t recommend him enough to others. Thank you for all you do for us!”
“PNC is not where I do my banking. However I have been here several times for work and I have 2 clients whom are very pleased with PNC services! The customer care is a high point! Always greeted with a smile”
“Really great experiences at this branch. Folks were running a little late in opening. It was clear they were working as fast as they could, apologizing for waits that were minimal to non-existent. No apologies were needed, but it was great to see how much they valued the customer. If you are in the Lakewood, Rocky River, West Park, or Fairview Park area, I highly recommend this PNC.”
8:30AM - 5PM
2341 Crocker Rd, Westlake
Investing
“I was completely impressed with the genuine professionalism and customer service from Jaclyn McGuire. Even through the phone, I could feel her affable demeanor and it brightened my day. So happy there are still people who choose to be positive and have an upbeat personality.”
“I have visited this PNC branch 3 times in the last week for my father and some paperwork. Excellent customer service each and every time. Not just once but from 3 different bankers. Above and beyond, caring and professional doesn't begin to describe the exceptional level of treatment we have received. Highly recommend. Bravo PNC bank.”
9AM - 5PM
343 W Bagley Rd, Berea
Investing
“Souheir is the most professional and nice employe I have ever seen, I thought about changing my bank service few times but she is the only one I don't want to lose her service.”
9AM - 6PM
6565 Ridge Rd, Parma
Investing
“This branch is decent. Customer service is much better than one in Seven Hills. It's on my way home, so I often stop here, and mostly deposit through ATM. Waiting times could be better, but it's like that with every bank now.”
9AM - 6PM
2015 Crocker Rd, Westlake
Investing
“Amazing customer service. Maria was so professional and I can tell she’s also very smart. I was there yesterday making some transactions and the process was really smooth”
“Fifth third saved the day for me. I needed to cash a check drawn on another bank and fifth third was the only bank in the area that would do it (and other tellers in the area responded to my questions rudely and made me feel stupid). If i do decide to open an account in the area I know where i'm headed.”
“I've never had a problem with this branch. Sure, sometimes you have to wait but that's everywhere nowadays. They do their very best to keep things moving . The staff is friendly, knowledgeable and accommodating. I've had my account with PNC for years and I wouldn't change it for anything. Thank you for the friendly service!”