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“My husband & I love this bank. They are all friendly and really know their jobs. It is so nice to go to the bank and everyone knows your name & really care about you. We won't go to any other bank. We recommend them to everyone. Why go anywhere else when you already have the best. We love them all.”
“Shout out to Jessica H. at the Middletown branch! First class service! Jessica educated me on the benefits and nuances of my accounts! She moved me from a customer to a savvy, more financially sound customer! Every business needs a Jessica!”
“We had a great experience at this PNC branch dealing with account issues for my elderly mother. In particular, the Branch Banker, Carla Smith, was a pleasure to work with and went over and above to try to resolve the issues and advocate for us with other constituencies in PNC. Carla is a credit to the organization and we appreciated her diligence and kind, calm demeanor.”
“Whitney was Great! She was professional, efficient and explained all that I needed to know! She is also quick.. my loan was approved the same day because she made it happen! Great job!”
“The parking is not convenient. But the staff there is excellent. Treasure made sure everything i needed was fixed and taken care of with our business deposits.”
“Came in with an odd problem and very stressed out. Our tellers name was Vanessa and she did a great job getting us caught up and was very pleasant. It was a high point in an otherwise rough day and I was happy to be helped in the way that we were. Thanks!”
“I’ve been banking here for 10 years or more, they have been wonderful to me , helping with me understanding how to do on line transactions, my credit score went from 520 to 736 less than 2 years with there suggestions and guidance , great place to bank”
“I'm not sure why all the reviews are so bad. Been banking here for 15 years. Only ever encountered 1 worker that came off as short or rude. All the others have been great”
“After having several account issues and stopping by 3 other locations who were unable to help us, Kelly and Stephanie did an amazing job clarifying and resolving our account issue. We appreciate both their attentiveness and urgency when addressing our account problem and feel confident banking with 5/3 after our interaction.”
“I've been a Fifth Third customer all my life as an adult but I had a few bad experiences and finally decide to give my husband's thank a try. I've had nothing but good experiences here. Also like the fact that my credit card from Chase I can just easily come in and pay the person. Since covid-19 sings changed of course the drive-thru is no longer open. You can't give them money and they can't give you money everything's through the ATM. I don't see the difference between handing them a check and heading them money. It's not like either one is sterile we're not been touched by you. Since covid-19 total remodeled instead of walking up to the bank counter they have desks no counter at all there's a like an ATM kiosk thing in the front of the bank where the counter used to be. I haven't been inside a bank since so it was what kind of threw me a little bit. But the times I've dealt with the employees at Chase they've been efficient and polite which is the opposite of what Fifth Third was”
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“The best banking experience I've had, ever! It feels like they know you because they DO! They make me actually feel like they care about me as a customer, unlike the bigger banks I've dealt with where I only felt like an account number. Thank you for that!!! This is my bank, I'm happy to say!!!”