Victra is a Verizon Authorized Retailer in Minerva, OH, striving to create the best possible experience. The store offers a full range of wireless devices, accessories, and protection. Reviews highlight absolutely wonderful, phenomenal, and fantastic customer service. Staff are described as extremely helpful, knowledgeable, patient, professional, and personable, taking time to answer all questions and fix problems. The store itself is in a nice convenient spot, providing an overall enjoyable experience. Multiple customers state it is the best customer service they have had and that they will only deal with this specific location.
Alexis was very polite and helpful! Helped us with our upgrades
July 2025
Had to get a new phone because I had issues with mine. Alexis did a great job, very sweet!
May 2025
Natalie did a fantastic job. Talked to 2 different people on the phone at Verizon, they couldn't help. Went to the store and she fixed all the billing problems for me!! Thank you!
