Victra, an authorized Verizon retailer in Alliance, OH, is dedicated to providing a top-notch experience for its customers. The knowledgeable and friendly staff, including individuals like Dillion and Richie, are praised for their outstanding service. Many customers highlight Dillion's exceptional commitment, noting his willingness to stay late to ensure a smooth transition when switching providers. He is described as fast, accurate, and always ready to help, even sharing his personal contact information for continued support. Customers appreciate the great customer service and the decent selection of phones available. Although some reviews mention longer wait times for data transfers, the overall sentiment is positive, with customers feeling well taken care of and valued. The team at Victra aims to connect technology to life in a trustworthy and enjoyable way, ensuring that every visit is a pleasant experience.
Knowledgeable staff. Explained what was to be expected with transferring my information and deleting from my old phone.
July 2024
Phillip took the time to get me all set up. Very easy experience
May 2024
She was the absolute best!!! I rarely walk into a business and feel well taken care of. But I certainly did, she knew exactly what I was talking about and answered all of my questions!!!
