Victra is a Verizon Authorized Retailer in Minerva, OH, striving to create the best possible experience. The store offers a full range of wireless devices, accessories, and protection. Reviews highlight absolutely wonderful, phenomenal, and fantastic customer service. Staff are described as extremely helpful, knowledgeable, patient, professional, and personable, taking time to answer all questions and fix problems. The store itself is in a nice convenient spot, providing an overall enjoyable experience. Multiple customers state it is the best customer service they have had and that they will only deal with this specific location.
Our agent was very knowledgeable and speedy setting us up with new phones. Very satisfied with our experience today
May 2026
I went in with a problem with my e-mail and Ryan fixed it by switching an old plan I had with a new plan saving me $2.00 a month off my bill. When I upgrade to new phone, I'll check with them 1st.
May 2026
Dave and Ryan were both extremely helpful when I went in to get internet and bundle my phone plan with it!!
