Victra is a Verizon Authorized Retailer in Minerva, OH, striving to create the best possible experience. The store offers a full range of wireless devices, accessories, and protection. Reviews highlight absolutely wonderful, phenomenal, and fantastic customer service. Staff are described as extremely helpful, knowledgeable, patient, professional, and personable, taking time to answer all questions and fix problems. The store itself is in a nice convenient spot, providing an overall enjoyable experience. Multiple customers state it is the best customer service they have had and that they will only deal with this specific location.
David helped my wife and I get new phones for an excellent deal. So we went back and got Verizon internet and we are very pleased with. Cost less than half of what we were paying and is faster. Thanks David we will be back to see you if we need anything else!!!!
August 2026
The associates at the Minerva/Carrollton Ohio stores are awesome!
August 2026
Dave helped us look into all the possible packages to save us money on our phone bill. He was so knowledgeable, patient, and stayed past closing to ensure our new phones were set up, despite multiple technical issues that were beyond his control. He also put our new screen and lens protectors on and phone cases. Great customer... read full comment
