“We just purchased a new KitchenAid Refrigerator/Freezer from Lowe's Maineville after our 25-year-old KitchenAid died. We were working with a home warranty company which took time but Dana in sales worked with us patiently while we waded through the process. Then came the delivery and removal of the old unit which was a monster to remove. I think the house was built around the refrigerator. Bobby sent over a three person team and Jacob was the supervisor and they removed it quickly, the same day and were friendly, professional and very careful not to break tiles or scratch floors. They did an awesome job. Shout out to the whole team. We now have a new unit that will hopefully last a long time.....”
“Springboro TSC is always so fridndly & helpful! Ron Howard helped me fix a problem with a trailer I bought there today. They all seem to be very knowledgeable & if they dont know another employee will.”
“I come here all the time to use the pet wash station, and my husband will refill our propane. Make sure to ask for towels at the front for the pet wash. Staff is friendly, our doggos know to expect a treat when we check out.”
“I have always shopped at Lowe’s since I moved to Cincinnati. The staff are helpful. I also feel the quality of their products are much better than their competitor about 1.5 miles away.”
“I went to buy paint on May 29th at Home Depot Dudley Drive. The woman who helped me was so knowledgeable and helpful and friendly. She was waiting on me as well as helping two others with ease. I would like to thank her for her wonderful service and let Home Depot know she is a valuable asset to your company. I wish I had gotten her name.”
“We were helped generously this morning. But returning the trailer, the clerk was a bit rude, she stood in the way while we backed up to drop off the trailer and acted incredibly put out. Especially when she stated she was not going to help walk it into place, even though no one asked her to.
Guess everyone had a long day.”
“Overall it's a great Lowes. However, can you please not have the super aggressive guy trying to sell gutters as soon as you walk in. He's really pushy even after you tell him no thanks and I genuinely might drive farther to Menards just to avoid him.”
“I always have a good experience at Lowe's and this was no different. The staff could be nicer and more attentive to shoppers needs. The staff at most Lowe's I've been to don't seem engaged or as helpful as they could be. I've actually had employees avoid eye contact with me on more than one occasion while I'm looking for something. I recommend Lowe's to people that already know what they want.”