Merrell offers a positive shopping experience with knowledgeable staff and great customer service. Customers appreciate the helpfulness of the employees, who assist with finding the right shoe size and even arrange for shipping from other stores when needed. The store features good deals, especially during sales, making it an attractive option for bargain hunters. However, some reviewers noted that the selection for wider feet could be limited and the store can feel busy and cramped at times. While the outlet may not carry the latest styles, it provides a solid range of choices at decent prices. Overall, shoppers find value in the quality of the shoes, with many expressing a desire to return for future purchases.
The girl who helped me when I came in was knowledgeable about the shoes. I didn't feel like there was much of a selection for wider feet but didn't really get enough time to look. The store was pretty busy and the isles were kinda narrow so it made browsing a bit uncomfortable. I will try again when it's less busy.
March 2023
Great customer service & great deals & can’t forget great choices and selection of shoes. Shops here today while sale is on (can’t beat the price ) such great buys at a great store
January 2023
Had to size up a whole shoe size and the walk feels slightly different, but the construction of the shoe definitely feels stronger. Hoping these hold up longer than my last pair bought elsewhere. It feels like a better quality so far.
